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Aurora , IL
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2418 W Indian Trail # E
Aurora, IL 60506 - (630) 907-2180
Read all reviewsGoogle Rating5.0See All Reviews
Ivan Garcia19:41 20 Feb 19Everyone was so nice from reception to dentist I was super nervous of coming in and Monica made it fun she was great and did and excellent job made my confidence higher now I can smile without shame thanks Monica you rock ;) sorry for making you work extra but it was well worth it
W Axman14:10 09 Jan 19They did a great job my first root canel.Could not ask for it and to be explained any better.
Judith Gilliland13:36 18 Jun 18All the staff is very friendly! Dr. Gizzards is the best dentist I have ever had work on my teeth. He always does a great job!
Doris Meaderdes14:07 31 Aug 17Love this place! Followed my hygienist here and found a new home cause my dentist of 30 + years retired! I felt like i was right at home! What a caring group of professionals, with a mission of no pain! Congrats Jeanette on your new position!
Tim Moore02:12 24 Feb 18They always go above and beyond what I expect from top to bottom. Orchard Valley is THE dentist that won't let you down. The only problem is when other people find out about there quality it may be a longer wait for my office visits :)
Bill Koss13:45 17 Aug 18Excellent Staff support and dental care. If only they had cycling magazines in the lobby! :)
Open Mon, Tue, Thu, Sat
Closed Wed, Fri, SunSchedule AppointmentOr call us at (630) 907-2180
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2418 W Indian Trail # E
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Beecher, IL
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526 Dixie Hwy
Beecher, IL 60401 - (708) 946-9494
Read all reviewsGoogle Rating5.0See All Reviews
timothy nagra20:58 05 Mar 18The entire staff at Old Town Dental is amazing! They provide excellent care in a highly professional manner! Their personable manner and expertise make me feel at ease going to the dentist!! Dr. Pardesi and Pam just completed another thorough cleaning and exam of my "choppers"!! Thank you!!
Carl13:45 17 Jul 15Wonderful Clean and bright office. Receptionist very professional yet very personal and down to earth. I like that a lot. It makes you feel very welcome. Dr. Joe, is one of a kind. He actually knows your name and treat you with respect and concern. You do not find that these days in the medical field. What I like is that Dr. Joe explains to you what to expect and makes sure you have a good understanding of your treatment. He is willing to answer any questions. That makes him a keeper right there. I recomend Dr. Joe, his staff highly and you can be sure you are getting the best care possible. Carl
Jamie Holmes16:45 03 Apr 17Very knowledgeable, friendly, efficient staff. Would recommend to others.
Michael Stripens21:09 09 Aug 15My bride of 44 years and I have been to many dentist; Dr. Kenny has been by far the most sensitive and concerned dentist we have ever experienced. We would recommend Dr Kenny and his staff to everyone who would like a caring personalized experience. Sincerely, Mike and Sue Stripens
Jeanne Wokurka18:34 15 Jan 15Dr. Kenny ALWAYS goes above and beyond for his patients. If it isn't him personally that takes care of business,it's his wife who sits at the front desk. I've seen both of them go above and beyond for me personally. He's even seen my 6 year old daughter, and she's ok with going to the dentist because of him. So it's safe to say, he knows how to handle all ages.Also, one last thing, he can do many things that sometimes you can only get done elsewhere and his son does braces!!It's a one stop shop folks! :-)
Sharon & Steve Klyczek01:35 21 Nov 18Not having gone to the dentist in 44 years I was terrified to go. Immediately the front desk staff made me feel welcome. They were very friendly and helpful. Dr. Pardesi and her staff were very comforting and knowledgeable. They knew I was scared due to my past history with dentists. They assured me that they would do everything to make my experience smooth. Dr. Pardesi has a calm reassuring demeanor. She answered every question and took her time with me. She is very experienced and explained every procedure. She made sure I was painfree. Its amazing how far dentistry has come in 44 years. My husband now goes to Dr. Pardesi and we thank her a million times for being so thorough. She diagnosed a possible life threatening problem and sent him right to a surgeon. Dont ever wait as long as I did. Go see Dr. Pardesi and her wonderful staff!
Richard Hartmann18:51 13 Jan 19A high quality, pain free dental practice. Dr Pardesi is excellent. All the staff are professional, warm and efficient. A month ago, I was being fitted for a temporary crown. It took over an hour extra for Dr Pardesi and assistant Chris working tirelessly until the fit was perfect. I was very impressed at the precision and attention to detail in this one activity. Highly recommended.
Jennifer Borkowski00:54 08 Feb 19We just moved from the City to the Country and so we needed to find our new Dentist. We found Dr. Pardesi at TruFamily Dental and we are so thankful!. What a wonderful, clean, cozy, office with a very sincere friendly staff, every single one of them! I could tell right away that Dr. Pardesi was the right choice when I noticed how she actively listened to me and then takes her time to explain all of my options. Dr. Pardesi is a true professional and you can see she enjoys her profession. They all really make you feel valued as a patient. Thanks for making me smile!
Vaughn Schoon18:29 19 Feb 19I highly recommend Dr. Shazeen Pardesi at TruFamily Dental to be your dentist. I really like the true concern and care that I receive from Dr. Pardesi. I am also very pleased with the employees at this location. This is my dentist of choice.
Justin Zazzetti21:41 21 Feb 19All my life I've had more than my fair share of Dentist appointments. No office is as kind, and cheeky as Tru Family! Making you feel really good from the Greetings all the way to the Grinding. Being comfortable their is an understatement! Now being in my twenties, they helped me realize just how important dental health is. I'm more than half way through my whole process of reviving my teeth completely and I am beyond happy with all the work they've done! I for one can't wait to go back!
sarah oney23:30 12 Mar 19I cannot thank the staff at Tru Family Dental enough for helping my brother! You were patient, understanding, knowledgeable, practical, kind and all around fantastic. My brother has a long road ahead of him and I know that you all will be there for him every step of the way! From the bottom of my heart, THANK YOU!
Dena Santana15:50 04 Apr 19Best service by far! Dr. Pardesi not only cares about the health of my teeth, my smile, she is very concerned when I have an issue and wants me to let her know. The entire staff if very polite and attentive. I couldn't ask for a better dentist office!
Ellery Stedt00:10 09 Apr 19Dr. Pardisi and her staff are very nice and concerned about your comfort and overall care of your teeth. I recently had dental work done that turned out to look really good and high quality. I would recommend them to anyone!
Brittany19:58 10 Apr 19I just started coming here and I am super pleased! It is super clean. I get nervous and they make you feel totally comfortable! Would highly recommend!
Walter02:28 17 Apr 19Dr. Pardesi is absolutely awesome!! Her knowledgeable and friendly staff are the rockstars of family dentistry! Caitlin is a top notch dental hygienist and Chris has made my dental procedures go smoothly. The receptionist is always a pleasure to deal with as well. The staff at Tru Family Dental in Beecher does a great job making their patients feel appreciated and valued. I highly recommend their office.
Kelli Donofrio14:01 19 Jun 19I'm at ease the moment I walk though the door. Everyone has a personality here! They explain everything to you. They will hook you up with credit line to help you if you need it. Can't say enough good about these people here come check them out. Rotten teeth are gross
Eric Socarras21:04 08 Aug 19Very professional and friendly people I’m more than happy with the work I’ve had done and would recommend to anyone
WENDY STAPLETON17:38 27 Aug 19Dr. Pardesi and her staff are the best. I felt like I was in good hands the minute I walk through the doors. I will make sure I refer her to all of my friends and family.
Melissa Kadich16:09 17 Oct 19I absolutely love Dr. Pardesi and her entire staff. I was in a position where I needed to find a new dentist, and my search could not have resulted with anything better! As a healthcare professional myself, I sometimes find it challenging to trust others to take care of ME.....sounds weird, but it's true! They have completely earned my trust. What a professional, friendly, and knowledgeable staff. I would recommend this group to anyone.
Pam Armbruster15:04 17 Oct 19I had a toothache for "A while ". When I knew it wasnt going to improve I called Dr. Pradesi and she got me in the same day. Not only did she diagnose it as a cracked tooth she fixed it. It's been perfect ever since. Thank you so much.
APRIL HAASE22:44 31 Oct 19I feel compelled to write a review on this dentist office and staff. I know how scary the dentist can be! My blood pressure rises, my heart races, I'm literally in freak out mode! When I say the dentist and staff here make you feel as if you are at home, feel comfortable, respected, they really care! Dentist will not charge you for procedures that you don't need, wants you to have a healthy mouth! Period! She will also work with you regarding bill allowing you to break up payments so that's it's more manageable. I want to let anyone know if you haven't ever been to the dentist, or you have and are looking for a new dentist, trust me when I say you will never go anywhere else! You will feel welcomed and cared for here! Thank you to the staff of Tru Family Dental for taking care of me and my family!
Robert Krause22:21 12 Nov 19Chipped a tooth this morning. Called Tru Family Dental in Beecher, IL. at 10:00 am for an appointment. They were able to squeeze me in at 4:00 pm. Dr. Shazeen Pardesi the Dentist did an awesome job of fixing my tooth very quickly and painlessly. I was able to finish the day at work. What a fantastic Dentist, Thank you Dr.
Janel Honaker22:24 13 Nov 19The staff here is outstanding. I love coming here. They take the time to explain things to you. I highly recommend them.
Theresa Znika17:21 22 Nov 19I had not been to the dentist in over 20 years because I had a really bad experience in the past. So to say I was nervous would be an understatement! My first appointment was with Caitlin to have my teeth cleaned. I had never in my life had them cleaned so I was expecting the worst. Caitlin and Dr. Pardesi went over all of the details of what I had going on and we made a plan to get me on the right track. Caitlin made me feel comfortable and pain free throughout my deep cleaning! Her explanation on how to stay healthy made me become obsessed with maintaining good habits at home! Love this place and all of the staff!!!
Wendy Whited16:14 15 Jan 20Last year, the staff and I did a marathon nine hour session to get all of my dental work before I got on the cancer train. It was an amazing experience as the staff did everything they could to make the day as comfortable as possible. After recovering, I went back Monday. Nothing had changed. Bitsy got me set up and we chatted like old friends. Doctor came in and got the work done in such a gentle and professional manner. I can’t recommend Tru Family enough!
Geri Styler17:14 16 Jan 20Excellent and pain free root canal. Dr Pardesi and Bitsy are so professional and thorough with instructions during procedure. Took away the anxiety completely.
Barb Long21:45 20 Jan 20I have been a patient here for a few years and am very happy with the care I receive. I have a sensitive mouth, so I have always been scared in the dental chair. Dr Pardesi and her staff are friendly, gentle, and patient when I get nervous. I've had a variety of dental work done, including fillings, crown, and bridges. My teeth are looking good and that makes me feel good. Thank You Dr Pardesi and all the great, efficient people in your office
David Svalina13:22 02 Feb 20Dental staff and hygienists are very friendly, accommodating, and do excellent work. If you have a dental emergency, they will assist you right away. Billing is very reasonable and not padded like I’ve seen in so many other dental offices meaning, these people are honest. I trust their dental work.Alesha, who greets you as you come in is patient, caring, knowledgeable, follows up with you. She makes the stereotypical visit to the dental office which many people may often dread a very good a comforting experience. Thank you to all of you which is why you are my number one pick!Dave Svalina
Pamela Moreland-Doup21:51 24 Feb 20I’ve been a long standing customer and have had crowns, fillings and cleanings. The staff and Dr. Pardesi are very courteous, professional and always demonstrate a positive attitude. The office is meticulously clean which is important. I highly recommend Trufamily Dental for your family’s dental needs.
Jonathan Bonk23:39 23 Jan 20Dr. Pardesi and her staff combine professionalism and friendliness in a flawless way. I am happy to be a patient here.
Megan Frazer00:11 01 Sep 20I'm not a person who enjoys seeing the dentist, however Dr. Madwar and his exceptional Team made me very comfortable. I was very scared and in horrible pain. Every movement made me nervous. Dr. Madwar spoke with me and reassured me everything was going to be alright, and it was very calming personality makes for great Dentistry!
Debbie Saraceni20:27 02 Sep 20I just wanted to thank Tru Family Dental of Beecher. I had a terrible experience at one of their other locations but the staff here are going above and beyond to make this right for me. I couldn’t be happier and just want to thank them for helping me get things right. Would highly recommend this office and their awesome staff.
Katie Unwin20:41 11 Sep 20Hands down the best dental office I have ever been too! Everyone on staff is amazing, caring and know how to treat their patients! Dr. Madwar has amazing chair side manner, very patient, honest, and thorough. I would recommend them 1000% . If u haven’t made an appointment yet get on it! You will not be let down!!!!!!! Open Mon - Thu
Closed Fri - SunSchedule AppointmentOr call us at (708) 946-9494
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526 Dixie Hwy
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Crystal Lake, IL
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781 McHenry Ave. Ste A
Crystal Lake, IL 60014 - (815) 459-3740
Read all reviewsGoogle Rating4.9See All Reviews
Debbie Motluck17:02 09 Mar 17Tru family Dental is truly an amazing place. Because of my insurance I went to different Dentist. Even though Dr.Yang was out of network it cost me much more money. Dr. Yang did not cost me more it was my coverage, But Dr. Yang is that good. I had to have custom made dentures, not an easy thing to do. But between the amazing lab Dr.Yang uses and Dr. Yang I have beautiful new dentures. I can not express enough how amazing Dr. Yang is. He so knowledgeable and so nice. The whole staff amazing and willing to work with you. I'm scared to death of Dentist, but not Dr. Yang, he's that good.
Lynne Waratuke19:59 27 Feb 17Always had a fear of dentists due to poor dental practices in the past. Got over that fear when starting going to my nephew. He has moved far away so I can no longer go to him. Dr Yang was recommended by a neighbor. Figured I'd try him out. I can not begin to tell you how pleased I was with him and his entire staff. Both the hygienist, Rachelle and Dr Yang very gentle, kind, knowledgeable and professional. Thumbs up and 5 stars to all of them
Kristen Gallagher03:05 15 Mar 17Dr Yang and his staff are so professional and friendly. I have been going here for years and always have a great experience. I really appreciate all they do for their customers!
Patrick Gregorowicz20:52 03 Jan 17Great dental office! Dr. Yang and all of the staff are friendly and make you feel comfortable. The office is clean and welcoming. They have music playing which is a nice distraction. I actually don't dread going to the dentist every 6 months now :)
AKingJohnR19:38 22 Feb 17I went to Tru Family Dental this past Monday for a suspected cavity. Dr. Yang and Jeannie did a great job. I was in and out and everyone on staff was so friendly and accommodating. I will definitely be returning in the future.
John Huser16:43 20 Mar 17Dr. Yang and his associates did a wonderful job at making me feel at ease during my appointment. I needed more than a cleaning and he clearly explained all my options and laid them out so I can understand them. Truly a great dentist would recommend to everyone!
Mike Caldrone01:31 29 Mar 17I've always dreaded going to the dentist, but I can honestly say I enjoyed my visit to Dr. Yang's office! Everyone was extremely kind, genuinely caring and very informative. There's a recognizable passion and dedication to excellence here that I've never experienced before. I highly recommend visiting Dr. Yang's office, you'll be amazed.
Dan Honsa15:55 01 Apr 17I can not say anything bad about my visits to Tru Family Dental. I have always felt the most welcomed by Dr. Yang and his staff. The staff is always smiling and makes you feel at home and comfortable every time you go in. Dr. Yang is a perfectionist and always wants to make sure that you are well cared for and that your dental health is his number one priority. He was recommended by a friend and I am glad that I decided to switch dentists. If you are looking for a new dentist, Dr. Yang is my recommendation!
Margaret Walsh20:17 02 May 17Had too go into the Dentist last minute for a chipped tooth! They took me right away Monday morning to get it fixed! Such a great facility with great staff! Saved my tooth, and saved me from not having to go into public with a chipped front tooth!
Nancy Marlin15:30 12 May 17Great experience at Tru Dental! Friendly and professional. Got a gold crown! Looking forward to it lasting for a long time.
Coraline D12:54 18 Jun 17There's something very reassuring knowing that you're not only putting your hands in one of the most skilled, experienced and qualified dentists, Dr. John Yang, but his patience and comfortable personal demeanor are quite notable. Shots are painless and he's conscientious of the patient's positioning and ease throughout the procedure, which was commonly an issue with past doctors. It's a relief to find a doctor as reliable and trustworthy, so I would definitely recommend Dr. Yang. With relation to the office and staff, there's an efficiency and time consideration that I appreciate. Not only are they very friendly, but they seem to be on top of everything!!
Charlie Richardson18:19 24 Jun 17I was searching for a new dentist after my previous one retired. The staff at Tru Family Dental are very nice and knowledgeable. Doctor Yang is very informative and explains all of your options thoroughly. Highly recommended!
ryan garramone20:27 27 Jun 17Very good dentist office. Told me exactly what the issue is and explained why and made the whole experience very easy and pain less will definitely be returning
Richard C23:25 08 Aug 17Great customer service and pain free! They are very thorough and explained everything. Rochelle and the doctor made me feel very comfortable and are very knowledgeable.
Josh Neely13:54 09 Aug 17I'm always hesitant about going to the dentist but Tru Family Dental made me feel welcomed. By far the best dental care I've ever been to. Definitely making this my permanent place for dentistry.
Les Kismartoni16:19 18 Aug 17I've got a unique dental case (broke my jaw as a kid) and Dr Yang was able to give me an honest, economic assessment of the challenges I'm facing. In this day and age of "insurance" cat-and-mouse, bs answers from customer service representatives that neither represent nor serve the customer, that dose of honesty and straight-forwardness is refreshing and keeps me coming back. Good work Doc!
Jerry Hartnett18:41 28 Aug 17Excellent professional service. Jeannie talked me through the mind field in my mouth step by step. Dr. Yang knew I was a big chicken - set me up for a crown - didn't feel a thing! And, I believe Terri is the best hygienist in the country.
Michael DeMarco15:44 16 Sep 17Dr Yang and staff truly care about their patients. I've experienced a few dental issues over the years and it's been difficult to find a dentist who didn't treat me like a transaction or a way to just sell me something. Dr Yang has every patients best interests in mind.
Claire Koch14:27 08 Dec 17This is Maurice Bello, I do not have a Google acct. so I am using my significant others. I don't like going to the dentist ! However, Dr. Yang and his staff have been very patient with me, explaining in detail, my options and choices, so I can make an informed decision. This makes me feel very comfortable. They also take great care in making sure that each procedure is as painless as possible and show true concern in terms of follow up. Of course, being knowledgeable and skillful is omnipotent !!
Laura Acevedo16:47 12 Dec 17I had a great experience with Dr.Yang including the whole staff at TruFamily Dental, I really recommend anyone looking around to try TruFamily Dental!
Angelo Lekas00:02 19 Dec 17I want to thank Dr Yang and his professional staff. I also want to thank Jeannie who assisted Dr Yang with the procedure I received today. Jeannie was very friendly and knowledgeable. Having a tooth extracted is never fun but Dr Yang , Jeannie and the entire staff made the experience pleasant and exceeded my expectations. Thank you Angelo Lekas
Edward Nowakowski19:15 09 Jan 18Nice people and a modern facility but you pay for it, expensive compared to other dentists (the come on in price is a quarter of what you will typically pay and they aren’t on MetLife as I suspect they are so expensive). In terms of quality, my teeth never fealt that clean even though it was as they promised painless, that being said, when I’m paying to scrape the plaque off of my teeth use some muscle. I’ve gone three times now along with my family; will be trying Dartmoor down the road this next time.
Karin Tarte22:49 23 Jan 18Dr. Yang and his staff are the Best of the Best and 2nd to None - inEVERY WAY!! What an Awesome Experience :D
Thomas Farr15:25 26 Feb 18I’ve been coming to this dentist office my whole life. I’ve always had a good cleaning from the hygienist there. Dr Yang took over a few years ago and he has continued to treat all my dentistry needs pain free and reasonably. I highly recommend this dentist to my friends and family.
Trevor Traub17:18 20 Mar 18Had a great experience here after not being to the dentist in some time. Jeannie, Terri and Dr. Yang were all very helpful and informative. I intend to have my family come here and would recommend it to anyone.
Mark Wheller11:20 09 May 18Dr. Yang is a fantastic dentist. He truly strives for excellence in all that he does. The entire staff at Tru Family Dental is both friendly and professional. Special thanks go to Tori for helping to make a long appointment seem much shorter with her kind and interesting conversation.
Julie Armijo17:18 15 May 18My daughter had a trampoline accident and broke her front tooth. We called the doctor's office at 8 o'clock at night from the ER and they immediately answered. We were seen first thing in the morning. Dr Yang was so good with calming her down and making it as comfortable as possible for her. His staff Carrie, Brandee and Terri were there and were amazing! They made sure she was as comfortable as possible and were very helpful with comforting her throughout her visit. She actually left smiling at the end. That says a lot!
Michael Wyatt21:59 24 May 18Dr. Yang and his staff are excellent. Performs high quality work and his primary concern is his health. Wouldn't go anywhere else!
Ryan Jackson00:04 18 Jul 18OMG!!! Best dental office and staff I have ever had the pleasure (yes, my dental work from Dr.Yang and his staff was pleasurable) of meeting. I have avoided a dentist for over 13 yrs and I am 26. Needless to say, but I needed some work. First, Spencer at reception is quick, attentitive and caring. You don't wait long to be checked in, which is a huge plus when you are scared or nervous and in pain. Second, the hygienists/assistants are nothing short of AMAZING! They took the anxiety out of my visit in no more than a minute or two from just sitting me down. They are fun and supportive and very knowledgeable. They create such a relaxed and chill environment I was at ease the entire time, before, during and after my procedure(s). They actually care about your pain comfort and any concerns you have. Dr. Yang and his staff talk to you and treat you like a person and not just someone to bill. From the moment you meet the team, you will realize that this practice cares about keeping thier patients and giving the BEST medical care for you. Third, I want to give a MASSIVE shout out to Tori for making my xrays quick, tolarable and super accurate! Plus, she has nifty tricks that keep people like me who have a strong gag reflex from gagging and making a mess. Massive shout out to Terri/Carri as well for keeping me calm, relaxed, and assisting Dr. Yang in restoring many, many teeth of mine. She was so attentitive, and thorough and gentle! Lastly, another MASSIVE shout out to Dr. Yang, I truly believe that you will not find a more dedicated, caring and gentle dentist around. Dr. Yang shakes your hand upon meeting you and gives you that direct eye contact that says "I care." From the exact moment I met Dr.Yang, I felt comfortable, my nerves dissipated and I knew I just found a golden nugget of an office. I was excited to go get my dental work done, and that has NEVER happened before. I have had many bad experiences with dentists (some of the reason why I avoided them) in the past that left me feeling depressed amd hopeless. This was not the case at TRU Family Dental. I had a two and a half hour procedure and the entire time Dr. Yang was concerned with my comfort. I left in tears! Not from dissatisfaction or pain but from relief that I finally found a dental practice that cares and wants to help you. Best dental office PERIOD. I will be back, my family will be back and I would more than highly recommend this office, this wonderful amazing staff to anyone. Especially if you have a fear of dental work. Thank you so much TRU Family Dental! You have changed my life!
Jim Schlader17:37 20 Jul 18Sue just had a tooth extracted yesterday. She wanted me to tell you all about what a pleasure it was to work with Dr. Yang and his staff. They made her feel very comfortable with the procedure and completed the extraction without any complications. Thank you Dr. Yang and staff.We highly recommend Tru Family Dental to anyone who needs help.
Carolyn Beranek18:56 30 Jul 18First time patient but made me feel like FAMILY.Very personable and friendly staff.Highy recommend this Dentist. He explained everything to me and what I was to expect.
Malia Minton20:49 03 Aug 18Dr. Yang and staff are great. I am a paranoid and curious person and ask A LOT of questions - Dr. Yang actually talks the time to talk/explain things to me. It means a lot to someone like me, who struggles with anxiety over things kinds of things. Also, a very clean establishment, and personable staff (I love Brandee, I think her name is). Side note: for the first time ever, I actually didn’t feel Novocain shot. It was virtually painless thanks to Dr. Yangs care and patience.
kirstin scott20:00 14 Aug 18Our visit to Tru Family Dental for my son was impeccable. Spencer was great and very welcoming from the moment we stepped into the office. When we were brought back into the room, Tori was able to explain everything to him in a way my almost 6 year old was able to understand which helped him to not be nervous at all. Terri did a great job making his cleaning as easy as possible. He even enjoyed some of it! Then, throughout the visit, Carrie made a point to check in on him a few times and make sure he and I didnt need anything and was super friendly and great to chat with while we waited. When Dr. Yang came in, he spoke to my son and I about everything and made sure we understood and was really great with my kiddo. I would absolutely go back again. Overall, our experience was exceptional!!
Chris Billmann02:36 09 Aug 18Very relaxed and accommodating atmosphere, all the dental assistants are fantastic and very friendly along with the front desk. The dentist himself is very informative on the procedure that is going to be done and he completes it quickly with little to no pain and leaves you feeling with a healthy set of teeth. Best dental experience I've ever had!
Amy Pfeiler20:52 23 Aug 18Dr.Yang and his staff are wonderful.I never enjoyed going to the dentist in the past. In fact, I dreaded my dental appointments. That has all changed since I discovered Tru Family Dental.Dr Yang is kind, caring, and extremely gentle. I recently had to have multiple extractions and it was the best dental experience I have ever had. The procedure itself was fast, painfree , and much better than I had anticipated. The rest of the staff all genuinely care for their patients. That is proven by their warm smiles and sincere questions about how each of their patients are doing. Spencer does an amazing job at the front desk. He is fast, friendly and very knowledgable. Teri is always bright and cheerful and very welcoming.Brandee is bubbly and joyful and did the best teeth cleaning ever. Tori is fun and fabulous, always a smile and a comment to make you laugh. Especially if you look nervous.Carrie assisted with my extractions and she helped me relax and laugh before they got started. That is a true gift. She deserved a medal.I can't express how impressed I am with the entire staff. Each person brings special skills and abilities to their jobs . It is apparent that it is not just a job to them , but a calling. Dr. Yang completed the incredible care I received by calling me that evening to check up on me. He is an exceptional dentist and it is clear to me how truly concerned he is about providing the best care for his patients.Dr Yang and his staff are one in a million and that is why if it was possible I would rate them 10 stars instead of 5.
Brian Kelly15:21 04 Sep 18Absolutely the BEST!! I recently visited for a root canal. For the record, I'm not fond of visiting any Dentist but Dr. Yang and his Staff alleviated all of my fears, all went well and I'll be going back for follow-up care! Very nice folks, professional and pleasant dentist environment.Thanks for your help!Brian
sylvia grish11:41 14 Sep 18Dr. Yang is Gentle..Painless Dentistry is What I experienced ...I would highly recommend Tru Family Dental to everyone. The whole experience from start to finish was amazing! The Staff are wonderful & helpful!! I will definitely go back to this Practice!
Selina Ducksworth17:06 17 Sep 18Ok let me start by saying, if you're 'scared' of dental work, come here. The team of specialists here always make me feel like a rockstar. Dr. Yang's bedside manner is so genuine and sincere you really feel like family! Every one of the team members is sweet, compassionate and knowledgeable from the front desk to the back. I've been working on saving a molar for the last few months and have personally had Tori Cody as my dental assistant and she has been awesome to say the least. She's funny, attentive and makes me feel confident in my post op responsibilities and recoveries. I actually look forward to going to the dentist. I was referred here by a co worker of mine and will forever refer anyone else I know here as well. If you want a team that cares about your smile, experience, time and health to the fullest extent, this is where you and your family need to go. My children will be coming here and future generations. Thank you guys!!
Maria C.22:42 08 Oct 18I had a tooth extracted last week at a different dental office (not a very good experience to say the least!)and was in severe pain. I wasn’t about to go back to that office so I found Tru Family Dental online and read all the wonderful and positive reviews. I gave them a call and Spencer was very helpful and got me in ASAP! Once there, Carrie was very helpful and comforting. I had severe anxiety from last weeks horrible experience! She helped ease my mind and prepared me for Dr. Yang. He was very helpful and gentle. Upon examination he saw a bone coming up from my gums! He was very gentle examining my mouth. I asked him for pain medication since he was going to have to remove the bone. Turns out there were 2 bones he needed to remove. It was painless!!! The procedure was easy and quick! I was extremely relieved!!! Carrie patched me up and I was good to go. Very excited to have found such a great dentist and staff! I’ve already set up my next appointment.❤️❤️❤️
Tara Howard22:45 22 Oct 18Today I got my teeth pulled for the 2nd time and it went so great. When I got my teeth pulled last week for the first time I was very nervous because I had never gotten my teeth pulled and it was just scary. When I got there Tori and Dr. Yang we so nice and friendly. Getting the numbness shot in your gum was probably the scariest part. I, being a 13 year old was very nervous and scared of the shot because I expected it to be very painful. Before you get the shot you get this numbing gel which numbs the tissue in your mouth. To be honest I didn’t even realize that he put the needle in because they were talking to me and distracting me. When the needle was put in it feels like your sibling is giving u a small pinch and you could barely feel it. During the process of pulling out my teeth all you feel is pressure and nothing else. Both times I went it was painless and easy. After your done your mouth feels like it’s a balloon and feels so puffy and funny! It was a wonderful experience and there is nothing to worry about when you go!
Lillian Lockman17:15 07 Nov 18I can't say enough about Tru Family Dental. Dr. Yang did a fabulous job on replacing some old bondings, Tori was great, so supportive. Teri was so sweet and informative during my cleaning, she really cares about you! They all do! Oh yeah and Spencer at the front desk is great also! Everyone made me feel so good, they really do their jobs well. Since my old dentist retired, that I had been going to for over 40 years, I have been using different dentist.....I think I found my new permanent dentist! Thank you!
Lincoln Valdez01:29 09 Nov 18This is a great place and everyone here is super friendly. I had a chipped molar pulsating so I decided to give this place a try based on the positive reviews on here. I called the office and had an appointment 2 days later. Great staff and service. Dr. Yang is very professional. I actually felt like he wanted to help me resolve the situation discussing options. I did not feel rushed in any way and everyone here listens to you. I'm glad I decided to come here. I highly recommend this place.
Mike Risch14:36 21 Dec 18My first time going to these guys and I felt like I had been going for years. They have great energy and are quick and thorough with what they do, I almost fell asleep in the chair. I would recommend them to anybody who fears the dentist, they do a great job.
Stephanie Elleman23:58 05 Feb 19I have been to many many dentists, orthodontists,and oral surgeons and this office was by far one of the best places I have ever been to. They were caring, understanding,funny and just overall great! I will be bringing my children and telling family & friends!
The Petersons20:09 06 Mar 19Found my new dentist! I haven’t been to a dentist since about 2003, so I was nervous even though it was necessary to go. Making my first appointment was very pleasant and easy. They were able to get me in quickly, and I loved filling out the health questionnaire online to save time in the office. Everyone was very informative of what was going to happen and what my options were for treatments. They took great care of me with amazing bedside manner. Not only will I be back, my family will be seeing Dr John Yang as well.
Thomas Leis23:50 24 Mar 19The whole staff was extremely helpful and friendly. I had an accident and they were able to get me in right away. Dr. Yang did an amazing job and i will definitely be back for future appointments. A special thanks to Terri for helping me out.
Kim Armour01:38 22 May 19I was referred by a colleague in healthcare to Dr. Yang and his team at the Crystal Lake, IL office! I had an emergency and that were able to accommodate me as a new patient that day and treated my issue as well! Brandee, their hygienist is great! Super informative and educational keeping it at the level you need and providing treatment options to develop the right plan of care! Thank you team Tru Dental!
Mary Swenson13:16 20 Jun 19I only wish I found Dr Yang FIRST! Just had 2 root canals done,,,painless and a crown. Now I know what a really good crown is supposed to look like! Can’t say Enough about the staff and this man! You will find here is a man who truly cares about his patients. His professionalism is at the highest regard! This place is spotless! Don’t waste your time and money going anywhere else!
Andrew Regecz Jr.01:48 26 Jun 19The staff here is very friendly and so much fun! I had 4 fillings done painlessly...without any numbing...and was in and out in about 20 minutes. I couldn't recommend them more!
Jamie Mendoza20:41 08 Aug 19Absolutely highly recommend this dental office. The staff is outstanding and the dentist is great to work with. It's hard to find a good dentist that actually cares about their patient the way this office does. Thanks so much for the great work!!!
Raymond Wodzinski18:26 18 Sep 19Just finished my 2nd appointments at tru family! Brandee was an absolute delight and capably demonstrated her dental and personal skills; Dr Yang quietly and effectively instills trust in his diagnosis and recommendations! I found this practice online and I’m glad I did! Highly recommend
Cindy Esparza01:46 27 Sep 19From the very start on setting up appt. until the very end, I felt very welcomed into the practice, being a new patient. The receptionist was very patient and helpful when I was having trouble logging in. He went out of his way to make sure all of my information was set up correctly (which it was!). Brandee (the dental hygienist) is amazingly thorough at explaining everything she is doing & what you need to know. She is so sweet and friendly and has such great bedside manner! It doesn't hurt that she is a Harry Potter fan =).I did not feel rushed by Dr. Yang. He took his time and went over the different options offered for care. He was very warm, welcoming, and professional!
Leo Amponin16:15 30 Sep 19Excellent, people there are so friendly. Have no complaints. Keep up the good work!
Maggie Kott16:20 08 Oct 19I am in the process of getting all my silver fillings replaced. Dr. Yang understands that I had awful experiences with past dentists. He has shown me the utmost professionalism, caring attitude and compassion that I could ever expect to receive from any kind of health practitioner. My mom has had nothing but a positive experience with Dr. Yang. I recommend him and his entire practice if you are looking for a new dentist. They explain everything going forward and work diligently with whatever dental insurance you have.
Josh Stevens00:58 24 Oct 19Absolutely outstanding! My wife is terrified of dentists and Dr. Yang was recommended. His bedside manner is amazing, he was incredibly compassionate and kind, and he was detailed and thorough when explaining exactly what needed to happen for her dental procedure. Aside from Dr. Yang, the staff went above and beyond to assist and they did it with smiles on their faces (we primarily worked with Diana and Spencer who were just wonderful). If you are looking for a dentist, this is definitely the place to go!
Windy Gallegos18:45 02 Nov 19Dr Yang and his staff are phenomenal! Going to the Dentist can be uncomfortable but Dr Yang and his amazing assistants honestly make you feel so welcomed. Nothing feels rushed, I would highly recommend!
Jill03:06 08 Nov 19Clean, friendly environment. My hygienist, Brandee, was extremely thorough in explaining everything she was doing. I felt very well informed on my dental health and she was fun and pleasant on top of it. I was also impressed that they give you an instant care plan with all costs calculated and insurance figured out. Overall, very impressed and glad I came here!
BAM21:53 11 Nov 19This place is amazing. I'd had a tooth extracted about fifteen years ago and the experience had been so-so. I knew my teeth were less healthy this time, and wisdom teeth are harder to access, so I expected it to be a little painful. But Dr. Yang and Diana did a fantastic job - zero pain, and I really mean that. My jaw isn't even sore because he was able to work with me to help me keep it closed and give me small breaks even though he had to get all the way back to my wisdom teeth. Beyond that, they make everything feel accessible and normal. This dentist's office is really the best. I'm so glad I started coming here, and - strange as it is to say about a dentist's office - I look forward to coming back.
Alexandra Lekas14:35 03 Dec 19Dr. Yang and Tori did a great job with my temporary crowns! Dr. Yang always provides great care and has better attention to detail than any dentist I’ve been to. Thank you!
Amit Bhattacharjee18:18 19 Dec 19Very best indeed. My wife extracted two of her teeth and currently is in the process of her teeth straightened and putting Invisalign. Dr. Yang understands the absolute need and always recommends the best suited treatment. Very good at explaining the details including pros. & cons of each treatment before proceeding. I myself also extracted and filled two of my teeth and received utmost care from the clinic. We really appreciate the nurse Tori for her support and cheerfulness. She makes the environment less stressful, helping the patient go through less pain. We absolutely recommend them for anyone seeking great dental care, great service and supportive staff
Samantha Crisp14:44 16 Jan 20This office feels relaxed for being a dentist office. The hygienist Brandee is awesome she does a wonderful job with cleanings. The doctor is great, you don’t feel like just a number to him but, that he takes his time with making sure you understand everything. Dr. Yang’s work is perfect. Highly recommend this dental office.
Linda Herron16:50 06 Feb 20If you have dental anxiety or phobia you MUST go here. Finally, a dentist and staff who understand! Dr Yang is so gentle and has such a soothing voice. The office staff is great, special shout out to Tori, who made me feel comfortable. If you have anxiety please choose this dentist, you won't be sorry!
Jessica M01:49 23 Apr 20I can not say enough good things about Dr Wang and his staff. I only had one dental assistant for my procedures land she was fantastic. I had veneers for over a decade after my front teeth were very thin and chipped from acid erosion and my bottom teeth shifting. They popped off so many times that Dr Wang made a good decision to proceed to capping the teeth. My front teeth are staying in place whereas before they would pop off. He is a perfectionist and very kind. Crystal Lake is a small suburb. Dr Wang is a gem and he bites great staff.
Natalie Hindley21:47 28 Jul 20Just had my kid's first appointment at Tru and I was truly impressed with Dr. Yang's bedside manner. I finally found a dentist I like and I'm so happy! He reminds me of the dentist I had as a kid - he spends the time to talk to you and explain everything. The office staff and hygienist were amazing, too. I'm so impressed with them! Open Mon, Tue, Wed, Thu, Sat
Closed Fri, SunSchedule AppointmentOr call us at (815) 459-3740
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781 McHenry Ave. Ste A
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Elmwood Park, IL
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7728 W North Ave
Elmwood Park, IL 60707 - (773) 745-8300
Read all reviewsGoogle Rating4.0See All Reviews
Brianna Peoples01:53 28 Jan 20I've been going to Smart Smiles (previously One Magnificent Smile) for several years now. Though the staff has completely changed from when I started going there, everyone is friendly and courteous. They get to people quite promptly, though I've never visited when it's been busy. And they get you through your appointments efficiently as well. The orthodontist here is a little personable, but knows what he's doing. The only trouble I've had is dealing with payment as the last few times their computer systems were down and my bills kept piling up until I finally was able to do a lump payment; also, my mom and I have used this same place, and they combined our bills, so I ended up having to pay for both of ours. Except for these few instances, I would say Smart Smiles is a nice place to go to get your teeth checked, just make sure everything regarding your bills and payments are taken care of. Open Mon, Tue, Wed, Fri, Sat
Closed Thu, SunSchedule AppointmentOr call us at (773) 745-8300
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7728 W North Ave
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Flossmoor, IL
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19509 Governors Hwy
Flossmoor, IL 60422 - (708) 647-7509
Read all reviewsGoogle Rating4.6See All Reviews
AK Seals21:05 04 Mar 17Yesterday I was able to get an emergency appointment, 30 minutes before they closed, and ended up needing a Root Canal. If anyone has ever seen the movie "Cast Away" with Tom Hanks, you'll understand where I'm going with this. I literally felt like his character when he knocked his OWN tooth out from the pain. But I wasn't stranded on an island, I am a patient of Tru Family Dental! They did a FANTASTIC job from the time I walked in with great customer service to the expertise care of the dentist and hygienist that did the procedure. I wish I could give them more stars bc I TRULY APPRECIATE the care and attention to detail I received, GREAT JOB TO ALL THE STAFF :)
Arlette McClendon14:57 11 Mar 17Lisa Alcott was awesome- she was very gental and comforting while cleaning my teeth. Very at ease. Thank you Lisa!!
constance newell03:35 01 Feb 17My last two appointments were great!. The staff is always so friendly and professional. The receptionist Adean is always on point, reminding me of what my procedure will be and keeping up to date on things with my insurance. The location is minutes from my home and the evening hours fit my husband work schedule.
Kendra Branch19:47 27 Jan 17I really like this dental place my experience was better then I thought. My children use to go when the was under a different name & they love the staff I love the staff. I'll tell everyone to go to them
Tiffany Pearson22:12 03 Jan 17This is my number one dentist stop. I have had alot of work done here and no problems. The hygienist is super nice and the dentist always makes you feel comfortable. Thank you Tru Family dental
Ricky Portis18:28 18 Apr 17As soon as my wife and I walked inside the office we were greeted with warmth and professionalism. I could tell it was genuine the whole staff made us us feel so comfortable. When I can remember new people names it means something special.I would recommend the center for Dr tal excellence to my closet friends and family.Regard, The Portis family
lalita jackson14:56 21 Apr 17Great experience, quick customer service. Lisa has a very calming and excellent "bed side manner" everyone was super professional! This is my permanent spot!
Tawana Siller22:50 12 Jun 17I love Dr. Sinjoanu and Tracy!! I had 2 teeth pulled and I can't tolerate pain! They worked with me and Tracy held my hand and stayed late to answer all my questions!! This is my dentist for life❤️❤️❤️❤️
Kerryann Larrieu17:11 14 Jun 17I love this office, I have been going here since I moved to Flossmoor and have had the same Hygeinist Jen who is amazing. She literally remembers our conversations and what's going on in my life. My husband says the same thing about her. The receptionist is also supportive and friendly. They are very timely, no long sitting and waiting in the lobby. You go and you get taken care of right away. They are just great.
Ijay02:39 15 Jun 17I was quite impressed with the exceptional service I received at Tru Dental being that this was my first time there. They were very welcoming and made me feel at ease. Very nice people. They make you feel comfortable and relaxed throughout your procedure and before you know it you are in and out. They are definitely a keeper and I will refer anyone I know to this clinic. Thumbs up guys, you're awesome.
Joselle L16:20 16 Jun 17They're awesome. Very comforting and fast, but thorough work! Dr. Thomas is a pro!
Jermaine Davis17:16 21 Jun 17Great family friendly place. Love the professionalism and how knowledgeable the staff is. Highly recommend this place.
Cheryl Branch18:07 21 Jun 17My visits with Tru Family Dental in Flossmoor have been exceptional. All of my concerns were answered and the charges fully explained. the dentist and staff is very professional and made me feel at ease; so 5 stars. Thank you
Pamila Preacely18:23 06 Jul 17The visit was awesome very kind & helpful staff in getting support advised thank you A true real family Dental always out DENTAL CARE HOME
Julie Brown17:35 13 Jul 17My daughter has been going here for many years and we love all the staff! Very friendly and helpful! Great experience!
Kesha Flowers17:37 21 Aug 17AWESOME. Best dental expirence I have had thus far. Very professional and friendly. I highly recommend them .
Wanna Fox?17:10 15 Sep 17Aiden was so patience and explained in details regarding my benefits. She was VERY professional.
FriendlyActor19:26 05 Oct 17I'd just about given up on my teeth. Bad genetics, pain, etc made my teeth very problematic. The staff here is caring and courteous and has given me hope. The hygienist is easy to talk to and excellent at explaining procedures- and even worked quite well with my autistic children. The dentist I saw did a wonderful job of explaining options and figuring out a treatment plan for my limited budget. The receptionist goes out of her way to answer any questions about insurance and looking into finding answers for the patients. The whole team seems to work well together. Very highly recommended!
Kevin Wood18:35 12 Oct 17The staff is very helpful and friendly. We have used Dr. Fatland for many years and appreciate his expertise.
Sydney Randell20:52 08 Nov 17I recommend Tru Family Dental. Their staff is highly informative and makes great recommendations for improving your dental care, especially Hygienist Katrina. Go today- don't wait! Let them help you improve your smile.
Ajay Jenkins17:16 20 Nov 17Dr. Sinjoanu is an absolutely fantastic dentist. Very patient, knowledgeable and just all around great person!!! I would most definitely recommend his services to anyone.
Sonya Rodgers17:37 15 Dec 17Tru Family Dental in Flossmoor is the best! My family have been seeing their dentists since they opened. Great people. Great team. I typically see Jen most visits and she is the warmest person. She is very attentive, informative and personable. A dental friend! I leave my visits feeling great about my teeth and dental plans.
Cecily Neita19:37 20 Dec 17I had the Zoom Teeth Whitening done today. My teeth was yellow before I received the treatment and now my teeth are white. I highly recommend getting the Zoom Teeth Whitening at Tru Family Dental. They did an excellent job.
Cathy Prusinski14:15 10 Jan 18I am here with my husband and they are wonderful from the moment you walk in till you leave. Dental work is explained ahead of time as well as insurance available discussed. The Dentist he has is good and a gem and no pressure put on you. We live an hour from here but well worth the drive.
Diamond C20:20 29 Mar 18Received six fillings in one day on the right side of my mouth and now I’m unable to really chew anything on that side of my mouth. The staff seems to only care about money. I’ve called multiple times with no answer and left a message to schedule another appointment. never received a call back, but they can call to inquire about a left over balance? I would not recommend this place to my friends and family.
Lauren Morris14:51 02 May 18Great experience, very friendly staff! Katrina is wonderful such a great help !
saville thomas15:55 02 May 18My experience was great here with Katrina she did a wonderful job cleaning my teeth
Andre Turner17:33 02 May 18I love it here. They make you feel as comfortable as possible while working on you. I was lucky enough to have Katrina as my dentist and she made it very easy for me to get through everything I had done. She is very informative on what she’s doing and why she’s doing. Awesome experience.
Monica Edwards21:41 03 May 18Very Professional working with all the staff. My family left with gleaming smiles...Thank you Katrina, Nadine, Jen, Patient and Dr. Shah
Yocheeta Tanniehill20:51 08 May 18I am extremely satisfied with the services at Tru Family Dental Care. My dental hygienist, Katrina was very caring and did an excellent job!! In addition, Noel and Andean at the front desk were really helpful in getting me in today. Excellent job, KaTrina, Noel and Adean!!
Gloria Foote20:57 11 May 18The service here was awesome. Jennifer was very professional and attentive to my care. I look forward to having all of my dental needs here at TruFamily in Flossmoor!
Caleb Henry, IV13:05 24 May 18Received amazing service from Jen Shalloo. Each time I visit, she is incredible. My wife went at a different time and had the same great things to say about Jen as well. A+++++
Latrice B02:23 21 Jun 18My first time going here today and my experience was amazing! I am terrified of going to the dentist because of a bad experience I had as a teen but I was welcomed with warm arms. The hygienist Jen talked me through everything she was doing and that helped me relax! She introduced me to Dr. Shah and he was very nice and informative. We came up with a game plan that I am confident about and started today! Noel was so friendly and answered any questions I had. I believe Patience was her name helping Dr. Shah she was great also making sure I was comfortable and not drooling on myself! Thanks you all very much I think I found my new dentist family!!!!
ariel howell16:20 28 Jun 18VERY friendly and personable staff. Treated myself and my children with nothing but love and car. Even the young ladies at the front desk have the best personality and smiles on their faces when you walk through the door!!
ILL WILL22:54 05 Jul 18Very Welcoming and inviting atmosphere. Katrina was very knowledgeable and experience. I recommend this office to any family.
Michelle Gadeikis18:06 06 Jul 18Very friendly and professional environment. My hygienist, Jennifer always does a fantastic job! She greets me with a smile, is very informative regarding my dental health, and most importantly, to me, is that she is gentle while doing a thorough cleaning. I highly recommend Tru Family Dental Flossmoor.
Jossie Harris Thacker05:09 24 Jul 18I can not recommend a better dentist then Dr. Shah. He is seriously the best dentist I’ve ever had!! I highly recommend him. He is exceptionally kind and gentle as he could be. And what makes this experience with him even better is his equally exceptional staff, Adean, his office manager. Noel his dental assistant and Jen S. the hygienist. Thank you all for making every stressful and painful visit to your office a comforting and bearable one! So happy that I found you Dr. Shah!! Thank you! See you again next week!!
Jacinta Whitlow22:26 05 Sep 18They were great! I needed major work and Tru Family Dental Flossmoor was able to address all of my needs. The entire staff was warm and welcoming. I highly recommend their services!!
Crystal Harrison17:50 16 Oct 18Very friendly and knowledgeable staff! I hate going to the dentist and Katrina my hygienist had great bedside manner. She made me feel at ease with the procedure I was having! Dr. Collins is also amazing! She was very patient with me and all my extra needs. I WOULD recommend this place to anyone!
Jeanetta Brown20:50 29 Oct 18Great service! I had a tooth extracted by Dr. Chris and didn’t feel any pain just a little pressure. The staff was knowledgeable and friendly. They eased my fears. I’ll be back in a few weeks for my wisdom tooth extraction.
Dante Clanton21:22 15 Nov 18This place is simply amazing. They are very informative and great at what they do.
Patricia Harris19:28 27 Nov 18Katrina and the rest of the Tru Family Dental members and staff were absolutely wonderful. They're very professional and made my visit(s) as pleasant as possible. I had extra work done for neglecting my gums and lack of flossing. Thanks again Tru Family Dental!
Aminat Ishadimu01:27 21 Nov 18I had the most unusual experience today at this dental office and will not be returning. I think we can all agree that a standard part of a regular check up is a regular cleaning, correct? Even if there's disagreement on this, I specifically stated that I needed a cleaning while making my appointment last week. At the office, I repeated that I was there for a cleaning and referral for wisdom teeth extraction. The lady taking care of me replied that they only do cleanings if everything else is fine because they wouldn't want to "brush over my teeth" if there was an issue *scratches head* I've never heard of such a "rule" in my 24 years of life and I've been to many dentists. Anyway, at the end of my examination, the doctor states that the only treatment I need is wisdom teeth extraction (as I already knew) so according to their "rule" I should've been good for my SCHEDULED cleaning at this time right? No. The lady proceeded to have me wait for another 30 minutes saying that the hygienist would be with me shortly only to come back and tell me that they "double booked" the hygienist so I would have to come back for a cleaning...mind you, all around me they're taking care of the new patients walking in, regular cleanings and all. Instead of telling the new patients that they "double booked" and taking care of me: an individual with an earlier appointment whose been waiting 30+ minutes, they proceed to try to reschedule me..for a regular cleaning that was scheduled...and that you're supposed to get at a regular checkup regardless. And the way she asked if I could just come back later in the day like this office is close to my job or home was absolutely ridiculous. No regard for my time at all. Today was the first time I left a dentist appointment without a cleaning. Absolutely ridiculous. The substituting doctor who is only there temporarily (Dr. Peterson) was very nice and knowledgeable; aside from him please go somewhere where your time and scheduled services are respected.TLDR: They didn't respect my time and scheduled services; they chose to take care of patients coming in after me before completing my scheduled services and wanted me to reschedule. I have private insurance so if I was treated this way, I DEFINITELY advise anyone with Medicaid or respect for their time to go elsewhere.
Marletta Knowles20:44 03 Dec 18Staff is professional and courteous. They explain pocedures, check insurance information, and offer alternatives to best suit your needs.
Debbie Reaux-Alexander03:04 14 Dec 18Today, I needed to have a scaling of my teeth. If you’ve ever had this experience, you already know it is not a fun procedure. Katrina the Dental Hygienist took very good care of me. I hardly had any discomfort at all. She was extremely careful, gentle and clearly experienced at what she was doing. The staff at Tru Family has always been cheerful and accommodating. Thanks Tru Family.
Ashley T00:36 21 Dec 18Had a great first experience at this dentist! They were very thorough and polite. I was given great advise for now and long term. I was given great care from the time I walked in until the time I left. Thanks Jen!
John West20:14 31 Jan 19Very welcoming and comforting staff. I was nervous about the treatment that I was going to need but the staff made me feel very comfortable and confident that they were going to restore my smile and the last few visits I've had with Tru Family dental, I know that I'm well on my way.
Anthony Turman21:48 08 Feb 19The service here was outstanding. I would suggest this facility to all my friends and family. Big thumbs up. Anthony T.![KEV [X]](https://lh4.googleusercontent.com/-e3Y6bibD-D4/AAAAAAAAAAI/AAAAAAAAIcs/-sRVHGrF-A8/s128-c0x00000000-cc-rp-mo/photo.jpg)
KEV [X]20:36 14 Mar 19By far the best dentist I’ve ever been too they have up to date equipment along with great customer service, preferably the dental assistant Katrina was knowledgeable, caring, and genuine. She did her best to make sure my experience was comfortable as she worked on my teeth couldnt thank her enough.
Bearlynn B23:54 16 Apr 19Great dental hygienists and good reception/management, but the Dentist is detached and seemingly unconcerned about quality care or wasting your time. I strongly recommend going elsewhere except for teeth cleaning.
Andrea Crosby01:20 19 Apr 19This office has a lot to be desired. First impression upon walking in for an early morning appointment, was a strong smell in lobby which I was told was coming from the pumps being out of use over weekend; then there’s the outdated waiting room decor, the young lady at the front was welcoming & thorough with my check-in process. I was called back fairly quickly by the hygienist who was knowledgeable and did a good cleaning of my teeth but possessed a very lackluster personality; she was more interested in trying to upsell my appointment. Then there’s the Dr who strolled in for my exam 10 min after he’d been told I’d need an exam. He was very soft spoken and I almost felt as if it was his first day on the job. I probably would’ve never gone here if it was for convenience & the acceptance of my insurance...
Rachell Turner03:02 11 Jul 19I debated hard on whether or not to post about my recent visit to this office. I was led to them from list of dentists in my area that accepted my insurance. It was a fairly pleasant & speedy process to schedule an appointment. When I arrived the receptionist warmly greeted me by name & got me situated. Once in back, the hygienist introduced herself, took xrays & proceeds to try and convince me that I have some kind of gum disease. All before the Dr ever stepped foot in the room for my exam. Keep in mind my sister is a hygienist and has cleaned my teeth religiously for 12 years, until she relocated at the beginning of the year. When the Dr came in, he was nice and personable but I almost felt as though she led the treatment. Whatever SHE said he basically shook his head & agreed with. Moving on, I have good insurance so luckily that would save me $400+ dollars on this cleaning, but a 2nd opinion is definitely in order. Once I told her that I didn’t agree and didn’t want to buy the mouthwash she was adamant on trying to sell me, she ultimately became somewhat rude and rushed the remainder of the appointment. Needless to say I won’t be going back. Started off good, but definitely ended in a sour note...
RichardW TV14:56 11 Jul 19Katrina gabe me the best dental experience that I have ever experienced!! Strongly recommend!!
Darryl Xavier Johnson19:59 11 Jul 19Katrina and I been working together for 2 years and she's GREAT!!! She's easy to talk to and helps me ensure I stay on top of my oral hygiene as a partner.Definitely recommend this office.
Bria MacKlin20:52 16 Jul 19Very informative, helped by Katrina, let me know everything that was going on as opposed to just working without telling me. Great experience
Jocelynn Cribbs22:25 16 Jul 19Very pleased with my visit. Katrina's took very good care of me. I was able to get in the same day and start treatment. She definitely eased my worries and made me comfortable. Highly recommend Tru Family Dental!
Daujuana Paramore22:49 17 Jul 19I have had excellent service at each visit. I have been informed in great detail about the issues and solutions regarding my dental care. I am so glad I found Tru Dental and look forward to all my appointments. I also bring my 2 teenagers here for Dental care. Thank you so much Tru Dental.
Roslynn23:20 05 Aug 19Dr. Aggarwal is amazing. Her service is stellar. She works very well with her patients and provides value, education and overall care. I am comfortable with my children in her care. The entire staff is friendly and helpful.Breigha Adeyemo15:46 29 Aug 19Katrina was so helpful and knowledgeable. I loved that she really explained everything in detail as opposed to just recommending something without any background knowledge or justification. Highly recommend this location, and working with Katrina! Customer service is on point!
rashina powell22:21 16 Oct 19Received great service here at Tru Family Dental they were all very professional and informative. I love going to a place where people take time to walk you through your process making sure you understand the process and are not just there to take your money. I highly recommend this dental office from the receptionist to the hygienist and the dentist. I don’t know how many dentists would offer fruit and veggies just so you would have something on your stomach prior to service. If you are looking for a great clean facility with great personable people Tru Family Dental is the place!!!! You will thank me later
Donae N.20:48 29 Oct 19Love Katrina! Very nice, down to earth and thorough. The is over before you even realize it began. I usually go to her when i get my teeth cleaned.
Stephanie Randell21:47 04 Nov 19Both Dalia & Dr. Aggarwal were excellent! Took time to listen to get understanding of my major dental concerns. They both paid attention to the details I shared. Looking forward to my next visit to get my much needed work completed.
Evelyn Watts15:46 07 Nov 19I haven't been seen at this dentistry yet however I made an appointment for my son and he had a wonderful experience. Said the location was clean and the staff was friendly. I later called to discuss his treatment plan and Noel was extremely informative and helpful. She gave me more than enough information and recommendations. After speaking with her, I was convinced that I will make an appointment for myself and daughter.
Lindsey Wright23:03 05 Nov 19I was seen By Dalia and Dr. Aggerwal and they were really nice and quick. They let me know what needed to be done right away and I was able to get started right after my exam.
Trice18:32 13 Feb 20This office was great! They get rid of Noel one of the best workers they had! Unfortunately I don’t know if they fired or got rid of all the staff from front office, dental assistants, even a newer Dr but this place has gone down in the dumps. Always issues When I come here. Went for an extraction dentist didn’t even remove the full tooth had to go back again. Staff not as friendly service sucks. Long waits even with advance appointments. They can’t ever keep up with anything. I will be looking for a new dentist.
Ladonna Johnson19:06 24 Feb 20I came in for a composite filling and I was treating very kindly. The staff is professional and the dentist was very intune with my request. I've been coming for years about 8yrs. Jenny (dental hygienist)is the best and enjoy my experience each time I come.
Monica Skiba15:52 26 Feb 20Shout out to the interim Office Manager at this location, Richard! From the time I walked in he was extremely pleasant and made me feel as comfortable as you can be at a dental office! Great Job Richard!! :)
D Thomps21:57 10 Mar 20Dalia was GREAT!! This was my first time here. From the time she called my name to be escorted back she was very pleasant. She was very informative and knowledgeable. This was my first visit here and I must say all the ladies were very nice. I am so glad I chose to come to Tru Family Dental.
Lexi Selena16:57 12 Mar 20DO NOT GO HERE ! Front of office looks clean, but dental area where they do the services is poorly cleaned . And when you schedule you’re appointment they don’t tell you that it’s a “consultation” and services are not guaranteed the same day. One hygienist for the entire day is ridiculous. I never heard of that ! Receptionist was cool at first , then once I didn’t want services anymore more she was salty . If you have PPO insurance please go to another place.
Katrina Pruitt21:42 11 Mar 20Dalia was simply the BEST. She paid close attention to my expressed concerns regarding treatment. The light conversation made me more comfortable being in the dentist office. Dr. Aggarwall was so kind and forthcoming with the treatment that I’m to have. I really like TRU Family dental and every visit has been a joy. Debbie Saraceni21:35 29 Jun 20Very disappointed with the service provided by this company. I had my upper teeth extracted and fitted for a denture. It took over 4 months to get my denture. Meanwhile I went without any teeth until my denture was ready. It doesn’t fit, the bite is off and I can’t eat with it in. I felt like I was rushed every time I went to the office. They were never truthful about what was taking so long and they did several molds of my mouth. All they told me was I had a small mouth. My husband called and got me an appointment with another office. I went to the appointment with hope that they could fix my teeth. All I got was the run around. The dentist blamed it on me. She said I had anomalies with my mouth that would make it impossible to get a tight fit. She said she could make another denture for me ( at a cost to me) but it would never fit me. I was told that I would just have to use a lot of fixodent forever. Or I could spend a minimum of $25,000 dollars for permanent upper teeth and she couldn’t guarantee that it wouldn’t cost more. I was never told by the first office that I had anomaly’s that was causing a problem with how my teeth would fit. So now I am stuck with teeth that are too big and move around no matter how much adhesive I use. It’s like once they have your money they make up excuses to get out of making it right for you. I wouldn’t recommend anyone to this company. Buyer beware!!!!! Instead of fixing my teeth and making this right they just turned it around to being my fault that they don’t and won’t ever fit. Very dishonest company.
Shantice Williams17:54 30 Jun 20Dr. Katrina was the absolute best! Highly recommend seeing her when you visit.
Laverne Williams02:11 30 Jul 20Went for a 4pm appointment on July 29th that had been scheduled the previous week (or so I thought) When I walked to the window, one of the receptionists said "oh you came back?" I looked a little perplexed and said No. And the other receptionist said "the name is Grace, isn't it?" Again...no. Then the other one says "oh never mind, I was thinking of, oh never mind" or something similar to that. After I gave them My name, LaVerne Williams... and while they were looking in the system, an African American lady by the name of Grace came in. I guess we all do look alike, according to some folks. They never found me in the system, and while looking, the two receptionists were talking as if I weren't there...."do you think we can squeeze her in?" "she's never been here before". They never really apologized for the mix-up or whatever happened or asked if I wanted to "make Another appointment...even though they never scheduled that one. Rather than continue standing there , while one is Still looking in the computer and at papers that show no appointment for me anywhere, I walked out the door. I couldn't have arbitrarily picked this office and Dr. Aggarwall (I even requested a female doctor)and given my self this appointment at 4 pm without having talked to Someone there. Worst visit ever to an "appointment".
Kaprice Frazier15:34 26 Aug 20Tru Family Dental is awesome, they’re on time with appointments and everyone is patient and extremely nice Open Mon - Thu
Closed Fri - SunSchedule AppointmentOr call us at (708) 647-7509
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19509 Governors Hwy
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Gurnee, IL
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310 S Greenleaf St. Ste 201
Gurnee, IL 60031 - (847) 623-5530
Read all reviewsGoogle Rating5.0See All Reviews
Anna Taylor02:13 25 Oct 19Wonderful experience today for initial visit. Jackie put me at ease and did a thorough cleaning and exam. Dr. Amadei was friendly and professional. After my dentist of 20 years retired, I didn’t think I’d find another dentist that would be comparable. I am happy to say that I have found a great fit at Delany Dental!
Darlene Cavener04:44 29 Jan 20My dental hygienist named Courtney was great. She did a great job cleaning my teeth, as well as giving me great advice and encouragement in teaching me good tips on how to clean my teeth myself.
Hakan Tunca17:03 10 Jan 20Dr. Amadei and Stacy were awesome and had great bed side manned and attention...I will definitely be visiting them again and regularly...
Janene Harris15:52 24 Jan 20I would highly recommend Delany dentistry. They are knowledgeable and caring. The staff is personable and provides great service. Dr. Amidei has made significant improvements in the health and look of my teeth. I’m very happy and more confident of my smile. Dr Shapira diagnosed sleep apnea in my 10 year old son that has been missed. He provided excellent recommendations for corrective orthodontics and ENT. It has been life changing for him. As well as, diagnosing a tongue tie in my 12 year old that corrective surgery made a significant difference for him. My hygienist, Jackie, provides excellent care and instruction on how to maintain healthy teeth. As a dental group, they are caring for the patient more holistically and provide significant value for you time and cost.
Gloria Claiborne17:55 16 Oct 19Dr. Amidel, at Delaney Dental is outstanding! His quality of service, gentleness and genuine concern for his patient is comforting during any procedure. I have highly recommended Dr. Amidel to my family and friends. The office staff is courteous and will remember your name even after one visit. Joy, is their receptionist, she is a breath of professional fresh air.
Nichole Siwula03:15 26 Aug 20I have always been wary of the dentist, until I came here!!! From the moment I called to book an appointment, Megan was so friendly and welcoming on the phone, and upon my arrival at check in!! Sonia and Dr. Nikol made me feel like an old friend. They ALL make you feel so welcome and they are excited to be there! That makes a world of a difference for visiting the dentist. My husband had a tooth emergency that they helped him with immediately when he called. We will never go elsewhere for all of our dental needs. The office and rooms are immaculate. Everything with billing and insurance is explained thoroughly. HIGHLY RECOMMEND!!!
j m20:48 01 Sep 20Dr. Shapira and his staff are extraordinairy! Prior to seeing Dr. Shapira, I had been to a number of specialists and dentists in an attempt to resolve a complex dental challenge, among other things left me in constant pain and dysfunction in my jaw and a number of teeth. The pain and dysfunction was debilitating. The other dentists and specialists did not help and very often made things worse. Dr. Shapira demonstrated a profound commitment to understand, diagnose, and innovate a solution to resolve both the pain and function of my teeth and jaw. He would not give up and was always available to help on any level needed. He took a very conservative, compassionate, measured and patient approach, which miraculously resulted in eliminating my teeth pain and restoring proper function to my mouth. Dr. Shapira uniquely represents a combination of compassion, brilliance and integrity (with great humility). Qualities which are rarely found individually let alone collectively. Problably most importantly he is a good person who truly cares. I would trust Dr. Shapira and his staff with any dentistry needed. We are truly fortunate to have in our community. By the way, his staff is just as extraordinairy and caring.
Sheri Young23:41 03 Oct 20I have been going to see Dr. Ira Shapira for years. Dr. Shapira, Kelly and all the other staff are wonderful and highly professional. They are really knowledgable, thorough, great communicators, friendly and kind. They take the time to understand your concerns and needs to make sure you are getting the service, and products, that are right for you.They also have a really comfortable office, and are careful to make sure that everyone is safe during this pandemic. I highly recommend them. Open Mon - Thu
Closed Fri - SunSchedule AppointmentOr call us at (847) 623-5530
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310 S Greenleaf St. Ste 201
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Joliet, IL
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3555 W Jefferson St
Joliet, IL 60431 - (815) 741-4155
Read all reviewsGoogle Rating5.0See All Reviews
Kari Cornejo18:42 20 Jul 18My 7 year old and I saw Lori for our cleaning. She always does a fantastic job and is awesome. She is very patient with my child. We love going to her and will continue to do so as long as we can.
SHAELYE VARNER20:55 10 Jul 18I had a good experience. The hygienist was awesome and looked like she knew what she was doing all the time. she was great and it never hurt or anything. The doctor was also nice and very good at what he did also.
Jamie Huff19:16 23 Jul 18Lori makes all those who are scared of the dentist not afraid. She is kind and talks you through what is going on during your cleaning. Highly recommend!
Veronica Gloria22:19 30 Oct 18I am a new patient and have had a great experience so far. The front desk staff helped me schedule a same day appointment for my first cleaning and were very understanding and flexible when I’ve had to reschedule follow-up appointments. The dental hygienist and dentist were friendly and professional and answered my questions thoroughly. I hadn’t seen a dentist in some time and was a bit shy about coming in after so long, but they were nonjudgmental and supportive.
Erika Villafuerte23:02 08 Nov 18First visit with my 7 yr old daughter an staff was great Dr. was awesome treated her very kind brought my other 2 daughters they had great experience with getting there teeth clean...
Jack Trawczynski23:08 08 Nov 18Have been going here for quite a while and its great! They always do a perfect job and they are great!
Edward Riley06:24 14 Nov 18I've been a patient here for years. They always do an excellent job whether it be for a regularly scheduled cleaning appointment or an emergency. They go the extra mile to make you feel comfortable and take care of your dental needs. They are an awesome team. Kelly thanks for getting me in on such short notice and thanks Dr. Donovan and Pat for taking care of me.
Britni Willis23:03 16 Nov 18I have been coming here since I was little! I’ve seen almost all the staff including Dr. Rosen, Dr. Donovan, Lori, Pat, and Kelly. Everyone is always so helpful and courteous! I normally HATE the dentist but everyone here definitely makes my fear that much easier. I would recommend this office to anyone and everyone!
Cheryl Jankosky00:58 16 Nov 18I am a new patient here and from the time I made the phone call to seek services to the minute I walked in the door everyone has been exceptional. Kelly at the front desk, Pat the dental assistant and Dr Shah have all been kind. It’s been a while since I’ve been to the dentist and my last few experiences at other facilities haven’t been stellar by any means and has been pretty awful to be honest. Everyone here has regained my confidence and has put my anxiety to ease about going to the dentist. Everything was explained to me throughout the procedure and I even got a follow up call the next day to see how I was doing. I could have picked any facility to go to but I’m glad I chose Tru Family Dental. I chose this facility based on the reviews and have not been disappointed.
Delainey Roots16:05 01 Dec 18I’ve been going here for my whole life! Great doctors and everyone is always so friendly! They provide excellent service, whether I’d be for yearly cleanings, or emergency meetings! Thanks for seeing me all these years!
maria williams16:00 26 Mar 19Great place! Love Lori and dr. Shaw was amazing! Staff is exceptional and Anne deserves a medal for all her help!!
Cheryl Crum22:48 03 Apr 19They are absolutely amazing. They make you feel so comfortable and show they truly care about you as a person. I always have a pleasant experience with the entire staffing.
Rita Torrez00:06 04 Apr 19Rita Torrez. At 44yrs old I had to face the horror of having a molar extracted. First tooth I've ever had pulled. Dr. Shah and his team did a phenomenal job with keeping me calm and getting it out fast and painlessly! They are so professional and the office is very clean. They work very well with you to keep costs at a minimum and explain everything very clearly. I will be taking my entire family here forever!
Cindy Jones17:40 13 Apr 19I have been going to Tru Family Dental Joliet for many years. The care that I have always gotten from Dr Donovan and Pat his assistant have been awesome. Dr Donovan always makes sure I am comfortable and explains everything to me. I’ve had many procedures there and I am always pain-free during it and afterwords my pain is very minimal. I feel like I have found the best dentist and I’m so comfortable there and trust Dr. D. When you walk in the door the staff is extremely friendly. They make you feel like they have known you forever. I will never go anywhere else!
Grod Thadeadshot21:31 29 May 19Best dental care around, really friendly and courteous staff. My dental hygienist is great and made my visits comfortable. Had some cavities filled, cleaning and whitening done. Highly recommend Tru family
Roy Steeves16:32 30 May 19I have been coming here for the past 7 years and each visit has been great. The staff is very friendly and great at their service.
Casey Garcia15:58 09 Aug 19I love Tru Family Dental in Joliet! I’ve been looking for a new dentist since I relocated to the area and I’ve finally found one! The staff is welcoming, friendly, and knowledgeable. They are very upfront about costs, scheduling, and all the steps needed when discussing any kind of procedure. I couldn’t have been more pleased with my experience. I’ll be going back! (hopefully not too soon!)
Jessica Wolke20:37 19 Aug 19An absolutely marvelous staff. I called about an unknown tooth pain and they penciled me in the same day. The very skillful, Dr Shah, diagnosed and treated me within the hour. To say the least, it is a very remarkable collection of astonishing employees, who not only met my needs but also guided me through the process.
Austin Acklin14:21 28 Aug 19Very nice staff, very timely, pleasure every time I get my teeth worked on.
Omar Borunda20:17 28 Aug 19Great place everyone is so nice and friendly. Highly recommended. Great customer service. I practically lived year the past 2 years and everyone here is the best!
Tyler Griswold20:12 28 Aug 19I have been coming to Lori for the past 18 years and she is the best! I 100% recommend her!
Dawson Beene20:29 29 Aug 19Lori is the best hygienist ever. She’s awesome and always helps her clients to the fullest. Along with every other staff member here !
Andre Fitch22:55 29 Aug 19Dr. Donovan and Pat are amazing. They always make sure you’re good with whatever they are doing before you leave. Ps. It’s hard not to laugh when they work due to the funniness of their personalities. Happy people create the best work and customer experience!
Michael Britz05:32 06 Sep 19Michael Donovan is the best dentist around!! He's very knowledgeable and down to earth. Couldn't ask for a better dental experience from start to finish. Thanks so much!! A++
Nancy Borunda12:46 07 Sep 19Absolutely love the Joliet Office. They have the best staff and always work with my crazy schedule. I went there as a teen and now take my kids. They make you feel like family.Lily's Life20:24 11 Sep 19I’ve been coming to Tru family Dental since I could remember. I love the staff always so friendly and helpful. The best hygienist is Lori I’ve know her since I was a kid! I’ve recommended this office to several friends and family members and they all love coming here! I highly recommend!
Gina Medina21:39 17 Sep 19Patient of 15 years plus, by far the best dental care. If you need a cleaning , Lori is the person to see! She’s one of a kind. Super personable along with the best hygiene care. Dr. Donovan is awesome as well.If they leave I will follow!
Jonnie Butcher16:12 30 Oct 19Usually I hate going to the dentist but I love coming to Tru Family Dental! All of the staff is super nice and caring. This office is very thorough and make sure that you leave happier than when you came in. I recommend all my family and friends to come here.
Samantha Gielow20:30 28 Oct 19I completely love this office. My hygienist Lori was so gentle and very informative. Everyone is so nice to work with. Will keep coming back.
Isabel Gloria02:46 08 Nov 19My daughter recommended that I come here to have my broken bridge fixed after my former dental office had done a poor job of installing it less than a year before and refused to fix it. At Tru Family Dental everyone was professional and supportive. They fixed it right away and were very helpful with the payment options. Thank you, Tru Family Dental!
Tyler Chevallier18:28 13 Nov 19I've been a patient here since I moved to the area one year ago. They have taken care of me from day one. Their staff is very kind, professional, and knowledgeable. They think of their customers and what is best for them, not their pockets. Lori is always assisting me at this office, and she always does a spectacular job. She is very kind and makes the experience pleasant. I'm very fortunate to have found this office in Joliet, near my office.
Ivelesse Cortes22:04 27 Nov 19I’ve been coming here for some time now and every time i come Im greeted with such great attitude and promptly. My hygienist Lori always makes my teeth feel brand new, best cleanings ever!! Thank you Lori and Tru Family dental.
Patrice Allen18:53 09 Dec 19I have been bringing my family to Tru Dental since 1999. We are pleased with the work that has been done over the years. Very inviting and a sense of family is felt from the moment you walk through the doors. Being a nurse, it is comforting to see and feel the care and concern from all the staff. The chair side manor is impeccable. I love Tru Dental, formally known as "Smileworld". They definitely hold up to their name....Family!
OWEN QUIGLEY18:30 10 Dec 19I have went to Tru Family Dental for many years. Lori is my hygienist for years and I always feel great after she cleans my teeth! She does a really good job!
Justin Kerrick21:55 16 Dec 19My dental hygienist Lori is the absolute best. She does such a great job every single time. Very pleased with the friendly staff all around. Highly recommend checking these guys out.
Michael Roots22:29 24 Dec 19Dr. Donavan and his assistant Kelly were great. I was there for my daughter’s appointment and they were able to fit me in so I didn’t have to come back in a week for my scheduled appointment. They made sure that I was comfortable and the whole experience was great overall.
Tammy Geiss23:02 30 Dec 19Dr. Shah and his staff are amazing! My son has had to have some extensive work done, including multiple extractions and dentures, and he was comfortable and more than satisfied with the treatment he received at Tru Family Dental.
Thraxx Boy23:32 14 Feb 20My 1st time there was great, plus the staff their is awesome! Glad my brother suggested i go to Tru Family Dental Joliet. I met some of the staff(Dr. Khantil Shah, Stephanie, & Kelly) they were great help. Honest, also very polite. They helped me ton, gave me an exellent cleaning, and also helped me develop a game plan to keep my mouth healthy with a white smile. No complaints at all!
Lauren Schultz03:39 04 Mar 20Extremely friendly office staff. The dentist is extremely nice and patient. Very Reasonable rates. I highly recommend coming here.
Michael Shell20:33 10 Jun 20I’ve been here for a year now and love the place. Kelly and Anne are always a pleasure to see and talk with, they brighten the place up for us. I’ve never had an issue when I’m there. They work well with your schedule. The cleanings are painless and amazing. They have a patient for life with me.
Dan Kemp00:33 13 Jun 20From the greeting at the front desk by 2 wonderful ladies to Stephanie the dental hygienist to Dr. Donovan they took great care of my wife. She raved about Tru Family Dental which is really impressive since my wife is afraid of dentists. Thank you Tru Family Dental.
Melissa Purdy20:52 15 Jul 20The best caring crew you can ask for!! Thanks for always making Emma and I’s visit FUN! ❤️
Cathy Bulian21:47 01 Sep 20I've been to this dentist office twice now & i highly recommend it! Staff is SOOOO friendly & fun. Dentists are awesome! I absolutely HATE that shot but they didn't hurt me at all. Both times i chose to have the tooth pulled. Other dentists were rough & aggressive. Not these guys...piece of cake! I DEFINITELY plan on going back for all my dental needs. I absolutely love them!
Allison Mascenic14:30 09 Sep 20Lori is absolutely amazing! I’ve been coming here for years. I feel so comfortable and taken care of always
Ed Luebke12:09 14 Oct 20Dr petal and his assistant were great...in fact the entire staff is.they are all very friendly and always do their best to make you feel comfortable..i would recommend them to everyone.i love my new porcelain front bridge...thank you all. Open Mon, Tue, Wed, Thu, Sat
Closed Fri, SunSchedule AppointmentOr call us at (815) 741-4155
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3555 W Jefferson St
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Naperville, IL
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931 75th St #107
Naperville, IL 60565 - (630) 357-9393
Google Rating4.5
Nick Jovanes16:23 12 Sep 19Dr. Henley is great , he explained everything thoroughly and did a great job ,bitsy and Anna are super sweet as well.
Margaret Zubak22:45 20 Feb 19Very caring people. They put your needs first and try to help find financing alternatives. They are very clear as to your treatment plan and the cost. You know upfront what needs to be done and the costs involved (getting real time insurance coverage) so there are no surprises. The environment is comfortable and modern. Very up to date with dentist methods and technology. Everyone in the office is caring and friendly. Dr. Henley is easy to talk to and shows concern for his patients well-being during treatment. He walks you through his process so you know what's happening and how long he expects your visit to last.
Amelia Barone22:59 15 Aug 19Office staff is personable, but their billing practices are questionable. They definitely push to have EVERY little thing taken care of.
Donna King21:05 09 Mar 19I Love the whole staff; they care about you and your teeth. My husband and grandson daughter come to Doctor Carl. Donna King.
Alexus Stone17:39 03 Oct 18Dr. Henley was amazing and so thorough!! I completely trust everything that he recommended for me and I will absolutely be doing my treatment with him! 5 stars for sure!!
Jana L18:29 01 Aug 19I had the most amazingly great and Complete treatment- for a badly decayed molar IN ONE (1) DAY. You did read that right. One day, complete. Every team member was top of their skill set and relaxed. Doctor Henley just personable, a perfect mix of funny and serious. He understands the biometric patient needs and CAD-cam’ed the Onlay before my eyes. Saved the nerve and Greatest amount possible of the tooth. I got a superb coffee from the coffee bar while waiting.
Helen Tomkow05:36 17 May 19I love Dr. Henley and his stuff. Every one is so nice and respectful. I have being going to this office for over 10 years. Dr. Henley has the best bedside manners of any Dr. i know. Love Betsy, and Stephanie and everybody else. My kids also have being treated here, from check ups, cleanings to braces. Dr. Henley is super patient with them. My kids are never afraid of going to the dentist now. Thank you Dr. Henley and everyone in the office for your kindness and everything you do.
Alex Varga23:17 24 Sep 19My teeth are looking better than they have in years and great friendly folks.
Luke Rojo04:26 07 Mar 19The entire staff at Center for Dentistry provides a great experience. They are extremely knowledgeable and have always provided me with the care and insight I need to ensure I never have major issues with my teeth. I can also rest assured that if any emergency arises, they are more than willing to make time to see me, even on days that the office is closed. There is no reason to see any other dentist!
Ashley Jackson03:29 20 Nov 19The staff here have been absolutely wonderful and accommodating. My family has been going here for 3 years or so, and both Ms. Stephanie and Bitsy have been wonderful to work with. Ms. Stephanie has been great with reminding us about appointments, and has been able to help squeeze us in on short notice. Dr. Henley (Doc) has a great sense of humor, is honest, and makes visits enjoyable. We've had cleanings, x-rays, wisdom teeth pulled, and dental implants done here, cavities filled, as well as teeth whitening, and a mouth guard made.Thank you for such great customer service!
Kristen Cox02:15 13 Dec 19Hi! My name is Kristen, I am 26, and I have been coming to Dr. Henley for 15 years. Yes, you read that correctly! Fifteen years!! Myself, and my entire family! Dr. Henley and his incredible staff have helped my family feel confident about smiling, since we all previously suffered from bad teeth. One major point I would like to mention is, I am terrified of the dentist. Absolutely terrified. It’s very hard to get myself to go; but because of Dr. Henley and all of the wonderful men and women that work for him, they have always made me feel so comfortable and the only tears I have cried here...were out of happiness!! They always ask to make sure how I am doing (my pain tolerance is incredibly low when it comes to my teeth—if something bothers me they will stop immediately and try to work around it). My parents did not have the access to such a high quality dentist back in the day, and my brother and I desperately needed braces/cosmetic surgery and work. My brother and I were incredibly depressed as children because we were so unhappy with our teeth. We barely smiled. After Dr. Henley and his staff worked their magic on our teeth, we haven’t STOP smiling!! And we get compliments on on our teeth ALL of the time!! That makes us feel pretty wonderful. :)All of the people here are our family now, and we are forever grateful, and indebted to them for truly improving our lives more than we ever thought possible.The staff is also very diligent on keeping in touch with you. They will call you every 6 months if you haven’t made an appointment for a cleaning to make sure you come in! Not only are my family and I’s teeth aesthetically pleasing, but they are very very healthy—which is THE most important thing. We have never had any issues with insurance, overpaying, or paying for things we never had done. If you are looking for a dentist and staff that honestly love their jobs so much it translates into a love for you, and the health/care of your teeth—come here! You will NOT be disappointed. They are all intelligent, friendly and compassionate. There is a reason we refuse to go to any other dentist out there! Lol! :)
Garrett Maupin14:44 17 Dec 19Had a very severe mouth pain they were able to fit me in nearly immediately. Staff is AMAZING, they are very communicative and explain what they are doing as well as a plan of attack for future fixes. I was never a huge fan of going to the dentist until now these people are just great!
stephanie acker16:15 17 Dec 19I have been going to Dr. Henley for over 8 years because they provide excellent care. The staff is efficient, fun loving, professional, and helpful. Stephanie and Bitsy are amazing! Renee is always so helpful with many of my questions. I definitely recommend this establishment to all my loved ones.
bassvl137 .23:51 05 Feb 20Always on time and courteous. Gets me and out quickly so I can go on with my evening.
Lisa Pantera21:37 12 Feb 20appointment started on time. staff was super friendly and accommodating to my time crunch. my teeth feel great!
Mark Gajda16:15 24 Feb 20I've been coming here for I believe almost 5 years (they recently had a name change), Dr. Henley and his staff are great!
Will Williams03:02 06 Feb 18I plan to alert the state of Illinois's consumer fraud agencies and the BBB about Henley's office's deceitful practices. This office is dishonest and deceptive in how it charges and bills for services. This office demanded over $1410 instead of the $80 which they were owed. Before I had my procedure, they issued me a treatment plan which outlined the costs for each filling I needed. This treatment plan indicated that I was being charged a "discounted fee," which was less than the "standard fee" charged for the procedure. In three different places the treatment plan/contract clearly states that I am responsible for the "discounted fee," totaling $651--regardless of what my insurance pays. I signed the treatment plan to initiate the procedure and to guarantee payment totaling $651. My insurance paid everything but $80.00, leaving me responsible for the remaining $80. However, after the procedure, this office reneged on the treatment plan and decided to charge me the "standard fee" and said I was responsible for $1410! I would never have signed a treatment plan, nor agreed to have a procedure done if I thought I would be charged $1410. The document I signed (attached below) clearly indicates I am responsible for a total of $651. Yet, Henley's office is demanding $1410. For justification, they say the treatment plan is "only an estimate." That's true in so far as it is an estimate OF WHAT INSURANCE WILL PAY. It is NOT an estimate of what Henley's office will CHARGE. Henley's office initially said they were charging me a total of $651. They then changed that amount to $1410, after services were rendered. Essentially, they gave me a lower rate before the procedure and then they changed it to a significantly higher rater after the procedure. While I understand Henley's office cannot guarantee what an insurance company will pay, they are, nevertheless, responsible for what they themselves charge. It is utterly deceptive to tell a client that their charges are $651 BEFORE a procedure, but then to tell the client that they will be charged $1410 AFTER the procedure is complete. But this is how this office operated in my case. Again, they were owed $80, but told me that I was responsible for the $1410.The staff told me that "insurance billing is confusing," suggesting that I am at fault for not understanding how things work. Again, it is not the insurance billing or payment that is at issue. It is the fact that Henley's office charged me one price before the procedure and another, grossly inflated price, after the procedure. Like other reviewers, I too endured multiple sales pitches for products and services with each visit. For example, the hygienist, Veronica, made it a point to tell me how "excited" she was to talk about a new electric toothbrush, which she commended to me for purchase. It was a blatant sales pitch. Henley also pitched me what appear to be unnecessary procedures. The procedures Henley wanted me to have included a skin graft, a lower lip frenectomy, braces, and removal of recent composite fillings, which I received about a year before I saw him. After Henley, I went to another dentist. This new dentist made no mention of having any of those procedures done and did not commend any of them to me. I'm including the original treatment plan here so you can see it (click on his pictures to view it). Ask yourself, if this document was presented to you, what amount do you think you are responsible for paying when you sign this paper? And what would you think if, after services were rendered, you were told you owe $1410?
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931 75th St #107
