Tru Family Dental Patient Reviews

Read actual patient reviews from our Tru Family Dental practices, all the reviews come directly from our patients who review us on Google. We are proud of our commitment to providing the best dental care! Thanks to all our patients who take the time to leave their feedback.

Please also read the reviews on each of our individual office pages, all of our reviews are current and never edited.


Juan Zapata
Juan Zapata
17:47 14 Feb 17
I never been to the dentist and I'll admit that I was curious and intimidated. The thought of going to the dentist could be just horrifying, i kept my mind open and I just called in and they scheduled me within a week, the first time I got there, they did a whole bunch of things, but all I could do is put my trust in them, after all, they know what they are doing. The visit went really well, I loved the attention to detail. They are all really nice people, from the people on the front desk to the doctors in the back. They are all very professional and really good at what they do. I would recommend them to any one that is looking for a dentist office. Also, the coolest thing about it is; if you have an appointment at 10am it won't be long until they take care of you. Once you are there, they do what they have to get done on your teeth, explain what's gonna happen, and you soon will be out. I will go there in the future because their work ethic is fantastic! read more
Yolanda Yanez
Yolanda Yanez
01:05 25 Jan 17
I love this office, been going here for 16 years with all my kids who are in their 20's and now with my 5yr old and 15month old and I'm also a patient here. they are great with children and adults. front office always great service and friendly and always tries to work with your busy life to make an appointment for you, office is very nice and clean and exam rooms also. have toys and books to keep the kids busy, and a mini fridge of water for the patients. Always have wonderful things to say about this office very friendly staff from the front office to the back of exam rooms.. so if anyone is looking for a great Dentist this is the place to go!!!!read more
Karl Krzyminski
Karl Krzyminski
15:54 27 Feb 17
I called them due to a dental emergency, and they were able to take me later that day. Once I got there they treated me like I had been going there for years, which was great. I loved the fact that they spell out the prices and what work is needed all up-front, so you know how much you have to pay out-of-pocket, and how much your insurance covers. I've never had a dentist office do that for me before. I will definitely be coming back here.read more
Povilas Zakarauskas
Povilas Zakarauskas
21:45 14 Mar 17
Hands down the best dentist experience I've ever had. Super friendly and helpful staff, they explained everything very well and made sure that I understood everything and answered all of my questions. Excellent service. I will be coming here from now on for all of my dental work.read more
Karolina Tomaszkowicz
Karolina Tomaszkowicz
04:15 25 Jan 17
The office is very clean and neatly organized. The manager Anna Marie is a sweet heart, very polite and welcomes you into the office with a smile. Renee the hygienist explains what she is going to do. I don't like visiting the dentist , it scares me and makes me nervous. Tru Dental made my visit go smooth and painless. Definitely will recommend this office. read more
Marilyn Johnson
Marilyn Johnson
01:00 06 Apr 17
Had a great experience at this office from the moment I made my appointment on the phone until I completed my first appointment I was so impressed by the ladies in the office. The atmosphere was fun and comfortable. I also love Dr. Yang he is a Great dentist. Very gentle and has a lot patience with his patients. He has helped me to get over my fear of coming to the dentist. So glad I found him I am definitely his patient for life.read more
Diana Johnson
Diana Johnson
17:42 06 Apr 17
A Tru Experience - routine visits or dental emergency you will always feel welcomed. Awesome staff - you will be taken care of and your questions will be answered via phone or in person. I have been going to this office for over 5 years - Consistent experienceread more
Blanca Feliciano
Blanca Feliciano
17:55 27 Apr 17
I have been living in the area for a few years but was not satisfied with my previous Dentist therefore, I was in search of a new one. The reviews are accurate the staff is super friendly, always greet you with a smile and are full of energy. After trying them out for the first time I decided it was the right dentist for my children as well. Now my husband is thinking of switching as well.read more
Jenny Giudice
Jenny Giudice
04:17 29 Apr 17
The staff at Tru Family Dental are the most kind and considerate people that I have ever had the pleasure of knowing. I have been undergoing treatments with them for a little over a year now, and I can honestly say the experience has been such a positive one. They are a caring and compassionate team , and I would strongly recommend them to anyone who is need of finding dental services. Keep up the great work!read more
Jillian Sirevicius
Jillian Sirevicius
23:12 17 May 17
Wonderful visit! Friendly, educated staff. My entire family comes to the office. My 7 yr old has had 2 fillings and they eased any concern he had and made him laugh about being numb! I love that they explain what they are doing before they do it. The dentists are very concerned with your comfort and ensuring you report any sensitivity after procedures. Highly recommended! read more
Katiria Johnson
Katiria Johnson
22:50 07 Jun 17
Both my husband and I have been going here for about 5 years. Love this place. The staff is always so friendly and knowledgeable. The place always looks super clean and everything seems up to date in the rooms.
Laurene Trumblay
Laurene Trumblay
18:39 26 Jun 17
I was terrified to go to the dental office, SERIOUSLY!!! Walking in to Tru Family Dental, was a completely new experience one that changed my life!I had a obvious missing front tooth that made me very self conscious so much so I stop dating and found it very hard to communicate with my own clients. Actually quite devastating to my life.Walking in I met the friendly hard working office manager and her staff, each one just as professional and kind as the last. I was taken care of in two sittings.Went out on my first date in 7 months and had a wonderful time!!! Thank you for giving me back my life!!!read more
Nadia Abusumayah
Nadia Abusumayah
19:22 26 Jun 17
It was my first time coming and I have to say they have an Amazing staff! They make you feel comfortable and give you full explanation of services! I recommend this dentist for anyone who hates dentists! They will make you love coming to the dentist!
Ted Mikowski
Ted Mikowski
22:24 27 Jun 17
Very friendly and informative. Great staff. Nicole is a awesome hygienist very thorough and caring. Dr. Susan Thomas is great highly recommend her to anyone. Monica was the best dental assistant to bad she's going back to hygienist school I'm going to miss her so much can't wait until she's comes back. Ann Marie is a great office manager. Melody is a very friendly front desk.read more
Helen Lewandowski
Helen Lewandowski
22:56 31 Jul 17
I'm one who is terrified of the dentist!!! But my experience here was more than amazing!!! The staff was very pleasant and very understanding!!!! And I loved that everything was explained to me in detail before any work is started!!! I'm so happy to have found this office!!!!! Definitely recommend it !!!! Helen Martinez!!!! read more
Meghan Mockus
Meghan Mockus
18:06 03 Aug 17
The staff at this location was very welcoming and accommodating. I brought my 5 year old son and they were so nice to him and made his experience nice. Our hygentist was very nice and helped my son not he scared of getting his teeth cleaned. I recommend this office to everyone. Glad we found a good dentist!!!read more
Ice Lore
Ice Lore
20:52 08 Aug 17
Hands down the best dental experience I've EVER had, even for a new patient with severe anxiety!I am relatively new to the area and was looking for a dentist to treat a cracked tooth with a missing filling, as well as to (hopefully) treat and maintain my teeth with regular care. Having had bad experiences with dentists and oral surgeons in the past, I was apprehensive, but decided to give this place a try - and I'm so glad I did. I had my cracked tooth extracted as well as multiple large multi-surface fillings redone, and the doctor was speedy while still taking the time to reassure me and communicate what she was doing. All the staff was friendly and extremely accommodating, including handling billing and future scheduling. You could knock me over with a feather, but I've never been able to say that I'm not dreading going to the dentist again! Really, if you are looking for a dentist, I urge you to check this place out. This is a dental business done right, and they deserve every ounce of business they get.read more
Alaiza Garcia
Alaiza Garcia
19:56 06 Sep 17
Explains in detail about any dental problems you have. They have a cooler so you can get water. Great attitude in the front desk. They take you in almost right away.
Samantha Simon
Samantha Simon
17:25 20 Sep 17
Love it here! The whole staff is so friendly and informative. Cant wait to go back for my next appointment!
Agata Czubak
Agata Czubak
00:22 04 Oct 17
Great place. Very friendly and professional stuff. They had to stay longer because of me and they did it with a smile on their faces. Explained every little detail to me. Will be back for sure!!!
Liz Fischer
Liz Fischer
00:13 17 Oct 17
Friendly staff! Jen did a great job cleaning my teeth! Dr. Thomas was professional and did great crown work!
Samantha Reyna
Samantha Reyna
15:21 24 Oct 17
This was the first time I visit the dentist in a few years and the staff here was very helpful. They explained step by step what I needed to get done and the cost for it. I had a cleaning done and have no complaints about it. I definitely plan on coming back!read more
Johnnie Marzano
Johnnie Marzano
22:04 17 Nov 17
Such a wonderful staff and clean office. It was my first time going there to get worked on and I absolutely will be returning! AnnaMarie was very welcoming and Dr. Yang is always outstanding and compassionate!
Marta Kryvdyk
Marta Kryvdyk
15:19 01 Dec 17
The most professional place I've ever been to! Staff is incredibly nice and knowledgeable, will always be coming back!
Mike Lombardo
Mike Lombardo
22:43 04 Dec 17
By far the best dentist that I've ever been to and I do not like dentists. I never felt the shots they are 100% completely thoughtful and gentle best experience at the dentist I've ever had...
Jessie Martin
Jessie Martin
20:19 13 Dec 17
Friendly and helpful staff. Explained treatments and billing options in thorough and transparent way. Highly recommend.
Jorge Liberato
Jorge Liberato
02:58 20 Dec 17
Found this dentist office by pure luck. The staff is extremely helpful. The front desk ladies helped me get the most out of my insurence and are very flexible with scheduling. Doctors are nice and I never felt anything when getting work done. Wouldn't go any other place! Totally recommend them.read more
Karen M. Tokarczyk
Karen M. Tokarczyk
17:01 15 Jan 18
First time here. Have been treated with kindness and compassion! My mouth needed a lot of work and they not only were willing to spend 2hrs getting me in a good place but also came up with a plan to fit my schedule. Staff is friendly and explained each step to me...giving me all my options. Call here 1st if your nervous about the dentist like me.read more
Carlos Martinez
Carlos Martinez
19:40 15 Jan 18
My family have been coming for a long time here and we are very happy with them. Just had my teeth cleaned and the technician is great! great work guys!
James Giudice
James Giudice
00:06 18 Jan 18
The folks at tru family dental are the best at what they do. Renee my hygienist is absolutely the best. Give them a try!!!
rita thomas
rita thomas
15:16 25 Jan 18
Great office and awesome people working there. They make you feel very comfortable. I had two fillings done and it looks beautiful and feels great! Never had such a wonderful experience at a dentist's office. 5 stars from me!
CARLA MARTIN
CARLA MARTIN
16:43 30 Jan 18
Everyone was super friendly and professional...the office was clean..lots of room.. dentist and hygentist was awesome... extremely thurough and knowledgeable...so glad I chose them... Definitely a great experience!
Kefka117
Kefka117
18:45 07 Feb 18
Great place and even greater people. They always work with you and help you. If you're looking for a friendly neighborhood dentist, this is the place!
Dawn Oshea
Dawn Oshea
00:51 28 Feb 18
I am absolutely thrilled with the service I got from Tru Family Dental. I was recommended by another patient when I cracked my tooth. Dr. Thomas has been awesome and made me feel very comfortable. There office staff if out of this world and very helpful. I high recommend this office!read more
Krizia Zavala
Krizia Zavala
23:07 27 Feb 18
I was so scared to go to the dentist but the staff here made me feel super comfortable! Everyone made sure to check on me and reassured me that everything would be fine!
Abraham Khalil
Abraham Khalil
18:53 20 Mar 18
I love this place Jennifer was so nice and helped me with everything. The staff and the dentist was amazing. Jennifer deserves a raise for being so nice and good at her job.
Kimberly Blight
Kimberly Blight
21:05 12 Apr 18
Amazing customer service at Tru Family Dental! Love Dr. Thomas, Renee, and the entire staff. You are always given a warm welcome and the front office is exceptional! Highly recommend this dentist - I was so afraid to go since it had been a while and they were so helpful with easing my nerves.read more
HIS DAUGHTER ROSE
HIS DAUGHTER ROSE
23:11 24 Apr 18
From start to finish the entire team was warm and professional. Dr. Thomas is AMAZING. The dental office is not my favorite place, but they surely make the experience truly pleasant; and this is someone who had to get a wisdom tooth yanked out!
JayDeeEm JDM
JayDeeEm JDM
15:52 25 Apr 18
Nice staff, very friendly environment but still very professional. Clean office and room. Made me feel very comfortable which is surprising since I hate going to the dentist.
Shkumbin Toplana
Shkumbin Toplana
15:40 29 May 18
I came in with the WORST pain I have ever felt. Dr Thomas and her staff made me feel so comfortable and at ease. I have been to multiple dental offices and nobody has ever been this caring and helpful. They explained everything perfectly and checked in on me to see if I needed anything throughout my procedure. The assistants were incredibly friendly as well. Not only did I leave with no pain but I will be coming back regularly.read more
steve Zweifel
steve Zweifel
16:00 02 Jul 18
As a person who definitely has a phobia about Dentist's I want you to know how easy I was made to feel about coming to Tru Family Dental. Everyone has a smile and makes you feel relaxed when you come in, no matter what your having done. Relaxed but professional which is important to me. All of my needs taken care of in one place without costing an arm and a leg.Hands down the best at giving shots !Entire staff are professional which helps because you can count on everything being taken care of.read more
Said Said
Said Said
18:09 09 Jul 18
As someone whose spent a lifetime dreading the dentist, I can honestly say Tru dental, with their amazing staff, make the experience as easy as possible. The appointments are quick, efficient and painless, and, crazy as it may seem, I look forward to my visits as I progress.read more
Michael Hernandez
Michael Hernandez
14:30 30 Jul 18
Dr. Thomas is an excellent mechanic.In dentistry her skills and knowledgeare second to none in my experience.The staff at True family Dental inPalos Hills are just as professional.You're in good hands here.They'll work with you on appointment'sand payment !Thoroughly satisfied here.I have been to Dentist who refer you out for work that Dr. Thomas can do In her office. The others won't or can not do root canals and other proceduresThat Dr. Thomas has complete mastery of.read more
Leah Moelich
Leah Moelich
16:38 25 Jul 18
Had not been to a dentist in a while and the entire staff put me right at ease. They worked with me to set up a plan that fit MY needs and gave me a perfect SMILE in time for my son's wedding! Their care, concern and attention is outstanding! Could not be more PLEASED! I definitely highly recommend Tru Family Dental of Palos Hills!!read more
Samantha Blas
Samantha Blas
22:31 01 Aug 18
We obviously don’t love going to the dentist. It’s not like a vacation or a shopping spree but it’s one of those things that need to be done! I have been putting my smile aside for some time now due to life situations and lack of money! I had a dentist before but his staff was awful and I was in search of a new dentist. Someone with a great staff and knows what they are doing! I found Dr. Thomas through my network and I went into her office needing a lot of work done! I am so happy I found her office!!! Super clean office! Friendly staff! Dr. Thomas — amazing dentist! Friendly. Explains everything! Shows you what needs to be done and works a plan for your dental needs. I honestly wouldn’t go anywhere else. I had a root canal done and I was amazed by her work! No pain! I have recommended her office to family and friends who will be making an appointment in the near future. I wish they had payment plans so I could get more work done. But I will just have to wait (my own fault) Other than that, five stars! You won’t regret it. It might not be a vacation ... but as far as dentists go .. they are great!read more
Anna Raubic
Anna Raubic
17:17 14 Aug 18
Competent friendly staff. Good dental practice. Everything was explained prior to any work done. Dentist and staff were extremely gentle, and very thorough with all work done. Treatment plans are broken done, and explained very well, including any fininacial obligations which will follow. I give Tru Family dental an A + and a 100%.read more
C Wiest
C Wiest
13:35 28 Sep 18
I am very fortunate to have Tru Family as my dental office. I had a crown fall off the day i had a cleaning scheduled and they took the time to fix me up THAT DAY!! The entire staff is truly amazing!! I appreciate you ALL!!!
keshia nowden
keshia nowden
19:52 23 Oct 18
It's hard to find a good dentist and I think I have found one! Thank you all for helping me out. Friendly staff!
Justin Clements
Justin Clements
18:13 24 Oct 18
Renee did an amazing job with my cleaning yesterday! My teeth have never felt so clean. Dr. Thomas did some fillings on me and they feel great. Was in-and-out and had a great time. Such a fun office to visit.
Andrea Xheli
Andrea Xheli
03:24 02 Nov 18
It was my first time coming and I have to say they have an Amazing staff! They make you feel comfortable and give you full explanation of services! I recommend this dentist for anyone who hates dentists! They will make you love coming to the dentist! Worth more then 5 stars..read more
Anna
Anna
20:19 15 Nov 18
Went in for an emergency. Was taken almost immediately. The front desk stuff very helpful and nice. Dr. Thomas and Daisy did a really great job on my tooth and explained everything step by step. Would highly recommend this place .
Amanda Lutz
Amanda Lutz
19:26 23 May 18
The office staff is very efficient and friendly. My dental hygenist was super nice and took time to explain things to me. The dentist, on the other hand, was a little lacking in social skills, but I'm satisfied with my work.Update: I went in for a toothache. I have pretty good teeth, but my molars are prone to cavities. The dentist for my first visit drilled a tooth that I had no pain or problem with and looked fine to me, then he said I had to come back to have 2 more done. In the mean time, I started having severe pain in the tooth he drilled. At my second visit I requested a different dentist. The second dentist said that the tooth had been drilled too close to the nerve and that one of the other teeth I supposedly also had a cavity in was completely healthy. All this happened over a year ago and unfortunately I don't remember either of the dentist's names, only that the first one was an older white man and the second was a younger Asian man. I won't be going back to this office for dental work.read more
desaray navarro
desaray navarro
14:58 28 Jun 18
Do not go I repeat your teeth will be damaged. Went in for a filing and now needing a root canal. Horrible! Billing was paid by insurance I paid deductible and still receive bills. Biling did not have a clue. Reception are rude I called to say I will be a few minutes late and sure enough they would move my appointment whatever happened to a grace period? I repeat don’t go. Find another placeread more