Tru Family Dental Crystal Lake IL Patient Reviews

Actual patient reviews for Tru Family Dental Crystal Lake IL from Google. We are proud of our commitment to providing the best dental care and truly appreciate our patients feedback.


Lincoln Valdez
Lincoln Valdez
01:29 09 Nov 18
This is a great place and everyone here is super friendly. I had a chipped molar pulsating so I decided to give this place a try based on the positive reviews on here. I called the office and had an appointment 2 days later. Great staff and service. Dr. Yang is very professional. I actually felt like he wanted to help me resolve the situation discussing options. I did not feel rushed in any way and everyone here listens to you. I'm glad I decided to come here. I highly recommend this place.read more
Lillian Lockman
Lillian Lockman
17:15 07 Nov 18
I can't say enough about Tru Family Dental. Dr. Yang did a fabulous job on replacing some old bondings, Tori was great, so supportive. Teri was so sweet and informative during my cleaning, she really cares about you! They all do! Oh yeah and Spencer at the front desk is great also! Everyone made me feel so good, they really do their jobs well. Since my old dentist retired, that I had been going to for over 40 years, I have been using different dentist.....I think I found my new permanent dentist! Thank you!read more
Tara Howard
Tara Howard
22:45 22 Oct 18
Today I got my teeth pulled for the 2nd time and it went so great. When I got my teeth pulled last week for the first time I was very nervous because I had never gotten my teeth pulled and it was just scary. When I got there Tori and Dr. Yang we so nice and friendly. Getting the numbness shot in your gum was probably the scariest part. I, being a 13 year old was very nervous and scared of the shot because I expected it to be very painful. Before you get the shot you get this numbing gel which numbs the tissue in your mouth. To be honest I didn’t even realize that he put the needle in because they were talking to me and distracting me. When the needle was put in it feels like your sibling is giving u a small pinch and you could barely feel it. During the process of pulling out my teeth all you feel is pressure and nothing else. Both times I went it was painless and easy. After your done your mouth feels like it’s a balloon and feels so puffy and funny! It was a wonderful experience and there is nothing to worry about when you go!read more
Maria C.
Maria C.
22:42 08 Oct 18
I had a tooth extracted last week at a different dental office (not a very good experience to say the least!)and was in severe pain. I wasn’t about to go back to that office so I found Tru Family Dental online and read all the wonderful and positive reviews. I gave them a call and Spencer was very helpful and got me in ASAP! Once there, Carrie was very helpful and comforting. I had severe anxiety from last weeks horrible experience! She helped ease my mind and prepared me for Dr. Yang. He was very helpful and gentle. Upon examination he saw a bone coming up from my gums! He was very gentle examining my mouth. I asked him for pain medication since he was going to have to remove the bone. Turns out there were 2 bones he needed to remove. It was painless!!! The procedure was easy and quick! I was extremely relieved!!! Carrie patched me up and I was good to go. Very excited to have found such a great dentist and staff! I’ve already set up my next appointment.❤️❤️❤️read more
Selina Ducksworth
Selina Ducksworth
17:06 17 Sep 18
Ok let me start by saying, if you're 'scared' of dental work, come here. The team of specialists here always make me feel like a rockstar. Dr. Yang's bedside manner is so genuine and sincere you really feel like family! Every one of the team members is sweet, compassionate and knowledgeable from the front desk to the back. I've been working on saving a molar for the last few months and have personally had Tori Cody as my dental assistant and she has been awesome to say the least. She's funny, attentive and makes me feel confident in my post op responsibilities and recoveries. I actually look forward to going to the dentist. I was referred here by a co worker of mine and will forever refer anyone else I know here as well. If you want a team that cares about your smile, experience, time and health to the fullest extent, this is where you and your family need to go. My children will be coming here and future generations. Thank you guys!!read more
sylvia grish
sylvia grish
11:41 14 Sep 18
Dr. Yang is Gentle..Painless Dentistry is What I experienced ...I would highly recommend Tru Family Dental to everyone. The whole experience from start to finish was amazing! The Staff are wonderful & helpful!! I will definitely go back to this Practice!read more
Brian Kelly
Brian Kelly
15:21 04 Sep 18
Absolutely the BEST!! I recently visited for a root canal. For the record, I'm not fond of visiting any Dentist but Dr. Yang and his Staff alleviated all of my fears, all went well and I'll be going back for follow-up care! Very nice folks, professional and pleasant dentist environment.Thanks for your help!Brianread more
Amy Pfeiler
Amy Pfeiler
20:52 23 Aug 18
Dr.Yang and his staff are wonderful.I never enjoyed going to the dentist in the past. In fact, I dreaded my dental appointments. That has all changed since I discovered Tru Family Dental.Dr Yang is kind, caring, and extremely gentle. I recently had to have multiple extractions and it was the best dental experience I have ever had. The procedure itself was fast, painfree , and much better than I had anticipated. The rest of the staff all genuinely care for their patients. That is proven by their warm smiles and sincere questions about how each of their patients are doing. Spencer does an amazing job at the front desk. He is fast, friendly and very knowledgable. Teri is always bright and cheerful and very welcoming.Brandee is bubbly and joyful and did the best teeth cleaning ever. Tori is fun and fabulous, always a smile and a comment to make you laugh. Especially if you look nervous.Carrie assisted with my extractions and she helped me relax and laugh before they got started. That is a true gift. She deserved a medal.I can't express how impressed I am with the entire staff. Each person brings special skills and abilities to their jobs . It is apparent that it is not just a job to them , but a calling. Dr. Yang completed the incredible care I received by calling me that evening to check up on me. He is an exceptional dentist and it is clear to me how truly concerned he is about providing the best care for his patients.Dr Yang and his staff are one in a million and that is why if it was possible I would rate them 10 stars instead of 5.read more
kirstin scott
kirstin scott
20:00 14 Aug 18
Our visit to Tru Family Dental for my son was impeccable. Spencer was great and very welcoming from the moment we stepped into the office. When we were brought back into the room, Tori was able to explain everything to him in a way my almost 6 year old was able to understand which helped him to not be nervous at all. Terri did a great job making his cleaning as easy as possible. He even enjoyed some of it! Then, throughout the visit, Carrie made a point to check in on him a few times and make sure he and I didnt need anything and was super friendly and great to chat with while we waited. When Dr. Yang came in, he spoke to my son and I about everything and made sure we understood and was really great with my kiddo. I would absolutely go back again. Overall, our experience was exceptional!!read more
Chris Billmann
Chris Billmann
02:36 09 Aug 18
Very relaxed and accommodating atmosphere, all the dental assistants are fantastic and very friendly along with the front desk. The dentist himself is very informative on the procedure that is going to be done and he completes it quickly with little to no pain and leaves you feeling with a healthy set of teeth. Best dental experience I've ever had!read more
Malia Minton
Malia Minton
20:49 03 Aug 18
Dr. Yang and staff are great. I am a paranoid and curious person and ask A LOT of questions - Dr. Yang actually talks the time to talk/explain things to me. It means a lot to someone like me, who struggles with anxiety over things kinds of things. Also, a very clean establishment, and personable staff (I love Brandee, I think her name is). Side note: for the first time ever, I actually didn’t feel Novocain shot. It was virtually painless thanks to Dr. Yangs care and patience.read more
Carolyn Beranek
Carolyn Beranek
18:56 30 Jul 18
First time patient but made me feel like FAMILY.Very personable and friendly staff.Highy recommend this Dentist. He explained everything to me and what I was to expect.
Jim Schlader
Jim Schlader
17:37 20 Jul 18
Sue just had a tooth extracted yesterday. She wanted me to tell you all about what a pleasure it was to work with Dr. Yang and his staff. They made her feel very comfortable with the procedure and completed the extraction without any complications. Thank you Dr. Yang and staff.We highly recommend Tru Family Dental to anyone who needs help.read more
Ryan Jackson
Ryan Jackson
00:04 18 Jul 18
OMG!!! Best dental office and staff I have ever had the pleasure (yes, my dental work from Dr.Yang and his staff was pleasurable) of meeting. I have avoided a dentist for over 13 yrs and I am 26. Needless to say, but I needed some work. First, Spencer at reception is quick, attentitive and caring. You don't wait long to be checked in, which is a huge plus when you are scared or nervous and in pain. Second, the hygienists/assistants are nothing short of AMAZING! They took the anxiety out of my visit in no more than a minute or two from just sitting me down. They are fun and supportive and very knowledgeable. They create such a relaxed and chill environment I was at ease the entire time, before, during and after my procedure(s). They actually care about your pain comfort and any concerns you have. Dr. Yang and his staff talk to you and treat you like a person and not just someone to bill. From the moment you meet the team, you will realize that this practice cares about keeping thier patients and giving the BEST medical care for you. Third, I want to give a MASSIVE shout out to Tori for making my xrays quick, tolarable and super accurate! Plus, she has nifty tricks that keep people like me who have a strong gag reflex from gagging and making a mess. Massive shout out to Terri/Carri as well for keeping me calm, relaxed, and assisting Dr. Yang in restoring many, many teeth of mine. She was so attentitive, and thorough and gentle! Lastly, another MASSIVE shout out to Dr. Yang, I truly believe that you will not find a more dedicated, caring and gentle dentist around. Dr. Yang shakes your hand upon meeting you and gives you that direct eye contact that says "I care." From the exact moment I met Dr.Yang, I felt comfortable, my nerves dissipated and I knew I just found a golden nugget of an office. I was excited to go get my dental work done, and that has NEVER happened before. I have had many bad experiences with dentists (some of the reason why I avoided them) in the past that left me feeling depressed amd hopeless. This was not the case at TRU Family Dental. I had a two and a half hour procedure and the entire time Dr. Yang was concerned with my comfort. I left in tears! Not from dissatisfaction or pain but from relief that I finally found a dental practice that cares and wants to help you. Best dental office PERIOD. I will be back, my family will be back and I would more than highly recommend this office, this wonderful amazing staff to anyone. Especially if you have a fear of dental work. Thank you so much TRU Family Dental! You have changed my life!read more
Michael Wyatt
Michael Wyatt
21:59 24 May 18
Dr. Yang and his staff are excellent. Performs high quality work and his primary concern is his health. Wouldn't go anywhere else!
Julie Armijo
Julie Armijo
17:18 15 May 18
My daughter had a trampoline accident and broke her front tooth. We called the doctor's office at 8 o'clock at night from the ER and they immediately answered. We were seen first thing in the morning. Dr Yang was so good with calming her down and making it as comfortable as possible for her. His staff Carrie, Brandee and Terri were there and were amazing! They made sure she was as comfortable as possible and were very helpful with comforting her throughout her visit. She actually left smiling at the end. That says a lot!read more
Mark Wheller
Mark Wheller
11:20 09 May 18
Dr. Yang is a fantastic dentist. He truly strives for excellence in all that he does. The entire staff at Tru Family Dental is both friendly and professional. Special thanks go to Tori for helping to make a long appointment seem much shorter with her kind and interesting conversation.read more
Trevor Traub
Trevor Traub
17:18 20 Mar 18
Had a great experience here after not being to the dentist in some time. Jeannie, Terri and Dr. Yang were all very helpful and informative. I intend to have my family come here and would recommend it to anyone.
Thomas Farr
Thomas Farr
15:25 26 Feb 18
I’ve been coming to this dentist office my whole life. I’ve always had a good cleaning from the hygienist there. Dr Yang took over a few years ago and he has continued to treat all my dentistry needs pain free and reasonably. I highly recommend this dentist to my friends and family.read more
Karin Tarte
Karin Tarte
22:49 23 Jan 18
Dr. Yang and his staff are the Best of the Best and 2nd to None - inEVERY WAY!! What an Awesome Experience :D
Edward Nowakowski
Edward Nowakowski
19:15 09 Jan 18
Nice people and a modern facility but you pay for it, expensive compared to other dentists (the come on in price is a quarter of what you will typically pay and they aren’t on MetLife as I suspect they are so expensive). In terms of quality, my teeth never fealt that clean even though it was as they promised painless, that being said, when I’m paying to scrape the plaque off of my teeth use some muscle. I’ve gone three times now along with my family; will be trying Dartmoor down the road this next time.read more
Angelo Lekas
Angelo Lekas
00:02 19 Dec 17
I want to thank Dr Yang and his professional staff. I also want to thank Jeannie who assisted Dr Yang with the procedure I received today. Jeannie was very friendly and knowledgeable. Having a tooth extracted is never fun but Dr Yang , Jeannie and the entire staff made the experience pleasant and exceeded my expectations. Thank you Angelo Lekasread more
Laura Acevedo
Laura Acevedo
16:47 12 Dec 17
I had a great experience with Dr.Yang including the whole staff at TruFamily Dental, I really recommend anyone looking around to try TruFamily Dental!
Claire Koch
Claire Koch
14:27 08 Dec 17
This is Maurice Bello, I do not have a Google acct. so I am using my significant others. I don't like going to the dentist ! However, Dr. Yang and his staff have been very patient with me, explaining in detail, my options and choices, so I can make an informed decision. This makes me feel very comfortable. They also take great care in making sure that each procedure is as painless as possible and show true concern in terms of follow up. Of course, being knowledgeable and skillful is omnipotent !!read more
Michael DeMarco
Michael DeMarco
15:44 16 Sep 17
Dr Yang and staff truly care about their patients. I've experienced a few dental issues over the years and it's been difficult to find a dentist who didn't treat me like a transaction or a way to just sell me something. Dr Yang has every patients best interests in mind.read more
Jerry Hartnett
Jerry Hartnett
18:41 28 Aug 17
Excellent professional service. Jeannie talked me through the mind field in my mouth step by step. Dr. Yang knew I was a big chicken - set me up for a crown - didn't feel a thing! And, I believe Terri is the best hygienist in the country.
Les Kismartoni
Les Kismartoni
16:19 18 Aug 17
I've got a unique dental case (broke my jaw as a kid) and Dr Yang was able to give me an honest, economic assessment of the challenges I'm facing. In this day and age of "insurance" cat-and-mouse, bs answers from customer service representatives that neither represent nor serve the customer, that dose of honesty and straight-forwardness is refreshing and keeps me coming back. Good work Doc!read more
Josh Neely
Josh Neely
13:54 09 Aug 17
I'm always hesitant about going to the dentist but Tru Family Dental made me feel welcomed. By far the best dental care I've ever been to. Definitely making this my permanent place for dentistry.
Richard C
Richard C
23:25 08 Aug 17
Great customer service and pain free! They are very thorough and explained everything. Rochelle and the doctor made me feel very comfortable and are very knowledgeable.
ryan garramone
ryan garramone
20:27 27 Jun 17
Very good dentist office. Told me exactly what the issue is and explained why and made the whole experience very easy and pain less will definitely be returning
Charlie Richardson
Charlie Richardson
18:19 24 Jun 17
I was searching for a new dentist after my previous one retired. The staff at Tru Family Dental are very nice and knowledgeable. Doctor Yang is very informative and explains all of your options thoroughly. Highly recommended!
Coraline D
Coraline D
12:54 18 Jun 17
There's something very reassuring knowing that you're not only putting your hands in one of the most skilled, experienced and qualified dentists, Dr. John Yang, but his patience and comfortable personal demeanor are quite notable. Shots are painless and he's conscientious of the patient's positioning and ease throughout the procedure, which was commonly an issue with past doctors. It's a relief to find a doctor as reliable and trustworthy, so I would definitely recommend Dr. Yang. With relation to the office and staff, there's an efficiency and time consideration that I appreciate. Not only are they very friendly, but they seem to be on top of everything!!read more
Nancy Marlin
Nancy Marlin
15:30 12 May 17
Great experience at Tru Dental! Friendly and professional. Got a gold crown! Looking forward to it lasting for a long time.
Margaret Walsh
Margaret Walsh
20:17 02 May 17
Had too go into the Dentist last minute for a chipped tooth! They took me right away Monday morning to get it fixed! Such a great facility with great staff! Saved my tooth, and saved me from not having to go into public with a chipped front tooth!
Dan Honsa
Dan Honsa
15:55 01 Apr 17
I can not say anything bad about my visits to Tru Family Dental. I have always felt the most welcomed by Dr. Yang and his staff. The staff is always smiling and makes you feel at home and comfortable every time you go in. Dr. Yang is a perfectionist and always wants to make sure that you are well cared for and that your dental health is his number one priority. He was recommended by a friend and I am glad that I decided to switch dentists. If you are looking for a new dentist, Dr. Yang is my recommendation!read more
Mike Caldrone
Mike Caldrone
01:31 29 Mar 17
I've always dreaded going to the dentist, but I can honestly say I enjoyed my visit to Dr. Yang's office! Everyone was extremely kind, genuinely caring and very informative. There's a recognizable passion and dedication to excellence here that I've never experienced before. I highly recommend visiting Dr. Yang's office, you'll be amazed.read more
John Huser
John Huser
16:43 20 Mar 17
Dr. Yang and his associates did a wonderful job at making me feel at ease during my appointment. I needed more than a cleaning and he clearly explained all my options and laid them out so I can understand them. Truly a great dentist would recommend to everyone!read more
Kristen Gallagher
Kristen Gallagher
03:05 15 Mar 17
Dr Yang and his staff are so professional and friendly. I have been going here for years and always have a great experience. I really appreciate all they do for their customers!
Debbie Motluck
Debbie Motluck
17:02 09 Mar 17
Tru family Dental is truly an amazing place. Because of my insurance I went to different Dentist. Even though Dr.Yang was out of network it cost me much more money. Dr. Yang did not cost me more it was my coverage, But Dr. Yang is that good. I had to have custom made dentures, not an easy thing to do. But between the amazing lab Dr.Yang uses and Dr. Yang I have beautiful new dentures. I can not express enough how amazing Dr. Yang is. He so knowledgeable and so nice. The whole staff amazing and willing to work with you. I'm scared to death of Dentist, but not Dr. Yang, he's that good.read more
Lynne Waratuke
Lynne Waratuke
19:59 27 Feb 17
Always had a fear of dentists due to poor dental practices in the past. Got over that fear when starting going to my nephew. He has moved far away so I can no longer go to him. Dr Yang was recommended by a neighbor. Figured I'd try him out. I can not begin to tell you how pleased I was with him and his entire staff. Both the hygienist, Rachelle and Dr Yang very gentle, kind, knowledgeable and professional. Thumbs up and 5 stars to all of themread more
AKingJohnR
AKingJohnR
19:38 22 Feb 17
I went to Tru Family Dental this past Monday for a suspected cavity. Dr. Yang and Jeannie did a great job. I was in and out and everyone on staff was so friendly and accommodating. I will definitely be returning in the future.
Patrick Gregorowicz
Patrick Gregorowicz
20:52 03 Jan 17
Great dental office! Dr. Yang and all of the staff are friendly and make you feel comfortable. The office is clean and welcoming. They have music playing which is a nice distraction. I actually don't dread going to the dentist every 6 months now :)