Tru Family Dental Flossmoor IL Patient Reviews

Actual patient reviews for Tru Family Dental Flossmoor IL from Google. We are proud of our commitment to providing the best dental care and truly appreciate our patients feedback.


Debbie Reaux-Alexander
Debbie Reaux-Alexander
03:04 14 Dec 18
Today, I needed to have a scaling of my teeth. If you’ve ever had this experience, you already know it is not a fun procedure. Katrina the Dental Hygienist took very good care of me. I hardly had any discomfort at all. She was extremely careful, gentle and clearly experienced at what she was doing. The staff at Tru Family has always been cheerful and accommodating. Thanks Tru Family.read more
Marletta Knowles
Marletta Knowles
20:44 03 Dec 18
Staff is professional and courteous. They explain pocedures, check insurance information, and offer alternatives to best suit your needs.
Patricia Harris
Patricia Harris
19:28 27 Nov 18
Katrina and the rest of the Tru Family Dental members and staff were absolutely wonderful. They're very professional and made my visit(s) as pleasant as possible. I had extra work done for neglecting my gums and lack of flossing. Thanks again Tru Family Dental!read more
Aminat Ishadimu
Aminat Ishadimu
01:27 21 Nov 18
I had the most unusual experience today at this dental office and will not be returning. I think we can all agree that a standard part of a regular check up is a regular cleaning, correct? Even if there's disagreement on this, I specifically stated that I needed a cleaning while making my appointment last week. At the office, I repeated that I was there for a cleaning and referral for wisdom teeth extraction. The lady taking care of me replied that they only do cleanings if everything else is fine because they wouldn't want to "brush over my teeth" if there was an issue *scratches head* I've never heard of such a "rule" in my 24 years of life and I've been to many dentists. Anyway, at the end of my examination, the doctor states that the only treatment I need is wisdom teeth extraction (as I already knew) so according to their "rule" I should've been good for my SCHEDULED cleaning at this time right? No. The lady proceeded to have me wait for another 30 minutes saying that the hygienist would be with me shortly only to come back and tell me that they "double booked" the hygienist so I would have to come back for a cleaning...mind you, all around me they're taking care of the new patients walking in, regular cleanings and all. Instead of telling the new patients that they "double booked" and taking care of me: an individual with an earlier appointment whose been waiting 30+ minutes, they proceed to try to reschedule me..for a regular cleaning that was scheduled...and that you're supposed to get at a regular checkup regardless. And the way she asked if I could just come back later in the day like this office is close to my job or home was absolutely ridiculous. No regard for my time at all. Today was the first time I left a dentist appointment without a cleaning. Absolutely ridiculous. The substituting doctor who is only there temporarily (Dr. Peterson) was very nice and knowledgeable; aside from him please go somewhere where your time and scheduled services are respected.TLDR: They didn't respect my time and scheduled services; they chose to take care of patients coming in after me before completing my scheduled services and wanted me to reschedule. I have private insurance so if I was treated this way, I DEFINITELY advise anyone with Medicaid or respect for their time to go elsewhere.read more
Dante Clanton
Dante Clanton
21:22 15 Nov 18
This place is simply amazing. They are very informative and great at what they do.
Jeanetta Brown
Jeanetta Brown
20:50 29 Oct 18
Great service! I had a tooth extracted by Dr. Chris and didn’t feel any pain just a little pressure. The staff was knowledgeable and friendly. They eased my fears. I’ll be back in a few weeks for my wisdom tooth extraction.
Crystal Harrison
Crystal Harrison
17:50 16 Oct 18
Very friendly and knowledgeable staff! I hate going to the dentist and Katrina my hygienist had great bedside manner. She made me feel at ease with the procedure I was having! Dr. Collins is also amazing! She was very patient with me and all my extra needs. I WOULD recommend this place to anyone!read more
Jacinta Whitlow
Jacinta Whitlow
22:26 05 Sep 18
They were great! I needed major work and Tru Family Dental Flossmoor was able to address all of my needs. The entire staff was warm and welcoming. I highly recommend their services!!
Jossie Harris Thacker
Jossie Harris Thacker
05:09 24 Jul 18
I can not recommend a better dentist then Dr. Shah. He is seriously the best dentist I’ve ever had!! I highly recommend him. He is exceptionally kind and gentle as he could be. And what makes this experience with him even better is his equally exceptional staff, Adean, his office manager. Noel his dental assistant and Jen S. the hygienist. Thank you all for making every stressful and painful visit to your office a comforting and bearable one! So happy that I found you Dr. Shah!! Thank you! See you again next week!!read more
Michelle Gadeikis
Michelle Gadeikis
18:06 06 Jul 18
Very friendly and professional environment. My hygienist, Jennifer always does a fantastic job! She greets me with a smile, is very informative regarding my dental health, and most importantly, to me, is that she is gentle while doing a thorough cleaning. I highly recommend Tru Family Dental Flossmoor.read more
ILL WILL
ILL WILL
22:54 05 Jul 18
Very Welcoming and inviting atmosphere. Katrina was very knowledgeable and experience. I recommend this office to any family.
ariel howell
ariel howell
16:20 28 Jun 18
VERY friendly and personable staff. Treated myself and my children with nothing but love and car. Even the young ladies at the front desk have the best personality and smiles on their faces when you walk through the door!!
Latrice B
Latrice B
02:23 21 Jun 18
My first time going here today and my experience was amazing! I am terrified of going to the dentist because of a bad experience I had as a teen but I was welcomed with warm arms. The hygienist Jen talked me through everything she was doing and that helped me relax! She introduced me to Dr. Shah and he was very nice and informative. We came up with a game plan that I am confident about and started today! Noel was so friendly and answered any questions I had. I believe Patience was her name helping Dr. Shah she was great also making sure I was comfortable and not drooling on myself! Thanks you all very much I think I found my new dentist family!!!!read more
Caleb Henry, IV
Caleb Henry, IV
13:05 24 May 18
Received amazing service from Jen Shalloo. Each time I visit, she is incredible. My wife went at a different time and had the same great things to say about Jen as well. A+++++
Gloria Foote
Gloria Foote
20:57 11 May 18
The service here was awesome. Jennifer was very professional and attentive to my care. I look forward to having all of my dental needs here at TruFamily in Flossmoor!
Yocheeta Tanniehill
Yocheeta Tanniehill
20:51 08 May 18
I am extremely satisfied with the services at Tru Family Dental Care. My dental hygienist, Katrina was very caring and did an excellent job!! In addition, Noel and Andean at the front desk were really helpful in getting me in today. Excellent job, KaTrina, Noel and Adean!!read more
Monica Edwards
Monica Edwards
21:41 03 May 18
Very Professional working with all the staff. My family left with gleaming smiles...Thank you Katrina, Nadine, Jen, Patient and Dr. Shah
2 JTV
2 JTV
20:36 03 May 18
Mrs. Katrina Gave EXCELLENT service. Definitely will be returning
Andre Turner
Andre Turner
17:33 02 May 18
I love it here. They make you feel as comfortable as possible while working on you. I was lucky enough to have Katrina as my dentist and she made it very easy for me to get through everything I had done. She is very informative on what she’s doing and why she’s doing. Awesome experience.read more
saville thomas
saville thomas
15:55 02 May 18
My experience was great here with Katrina she did a wonderful job cleaning my teeth
Lauren Morris
Lauren Morris
14:51 02 May 18
Great experience, very friendly staff! Katrina is wonderful such a great help !
Diamond C
Diamond C
20:20 29 Mar 18
Received six fillings in one day on the right side of my mouth and now I’m unable to really chew anything on that side of my mouth. The staff seems to only care about money. I’ve called multiple times with no answer and left a message to schedule another appointment. never received a call back, but they can call to inquire about a left over balance? I would not recommend this place to my friends and family.read more
Cathy Prusinski
Cathy Prusinski
14:15 10 Jan 18
I am here with my husband and they are wonderful from the moment you walk in till you leave. Dental work is explained ahead of time as well as insurance available discussed. The Dentist he has is good and a gem and no pressure put on you. We live an hour from here but well worth the drive.read more
Cecily Neita
Cecily Neita
19:37 20 Dec 17
I had the Zoom Teeth Whitening done today. My teeth was yellow before I received the treatment and now my teeth are white. I highly recommend getting the Zoom Teeth Whitening at Tru Family Dental. They did an excellent job.
Sonya Rodgers
Sonya Rodgers
17:37 15 Dec 17
Tru Family Dental in Flossmoor is the best! My family have been seeing their dentists since they opened. Great people. Great team. I typically see Jen most visits and she is the warmest person. She is very attentive, informative and personable. A dental friend! I leave my visits feeling great about my teeth and dental plans.read more
Christopher Fontillas
Christopher Fontillas
21:55 12 Dec 17
Service was great! Very helpful and got in and out on time.
Ajay Jenkins
Ajay Jenkins
17:16 20 Nov 17
Dr. Sinjoanu is an absolutely fantastic dentist. Very patient, knowledgeable and just all around great person!!! I would most definitely recommend his services to anyone.
Sydney Randell
Sydney Randell
20:52 08 Nov 17
I recommend Tru Family Dental. Their staff is highly informative and makes great recommendations for improving your dental care, especially Hygienist Katrina. Go today- don't wait! Let them help you improve your smile.
Kevin Wood
Kevin Wood
18:35 12 Oct 17
The staff is very helpful and friendly. We have used Dr. Fatland for many years and appreciate his expertise.
FriendlyActor
FriendlyActor
19:26 05 Oct 17
I'd just about given up on my teeth. Bad genetics, pain, etc made my teeth very problematic. The staff here is caring and courteous and has given me hope. The hygienist is easy to talk to and excellent at explaining procedures- and even worked quite well with my autistic children. The dentist I saw did a wonderful job of explaining options and figuring out a treatment plan for my limited budget. The receptionist goes out of her way to answer any questions about insurance and looking into finding answers for the patients. The whole team seems to work well together. Very highly recommended!read more
Wanna Fox?
Wanna Fox?
17:10 15 Sep 17
Aiden was so patience and explained in details regarding my benefits. She was VERY professional.
Kesha Flowers
Kesha Flowers
17:37 21 Aug 17
AWESOME. Best dental expirence I have had thus far. Very professional and friendly. I highly recommend them .
Julie Brown
Julie Brown
17:35 13 Jul 17
My daughter has been going here for many years and we love all the staff! Very friendly and helpful! Great experience!
Pamila Preacely
Pamila Preacely
18:23 06 Jul 17
The visit was awesome very kind & helpful staff in getting support advised thank you A true real family Dental always out DENTAL CARE HOME
Cheryl Branch
Cheryl Branch
18:07 21 Jun 17
My visits with Tru Family Dental in Flossmoor have been exceptional. All of my concerns were answered and the charges fully explained. the dentist and staff is very professional and made me feel at ease; so 5 stars. Thank you
Jermaine Davis
Jermaine Davis
17:16 21 Jun 17
Great family friendly place. Love the professionalism and how knowledgeable the staff is. Highly recommend this place.
Joselle L
Joselle L
16:20 16 Jun 17
They're awesome. Very comforting and fast, but thorough work! Dr. Thomas is a pro!
Ijay
Ijay
02:39 15 Jun 17
I was quite impressed with the exceptional service I received at Tru Dental being that this was my first time there. They were very welcoming and made me feel at ease. Very nice people. They make you feel comfortable and relaxed throughout your procedure and before you know it you are in and out. They are definitely a keeper and I will refer anyone I know to this clinic. Thumbs up guys, you're awesome.read more
Kerryann Larrieu
Kerryann Larrieu
17:11 14 Jun 17
I love this office, I have been going here since I moved to Flossmoor and have had the same Hygeinist Jen who is amazing. She literally remembers our conversations and what's going on in my life. My husband says the same thing about her. The receptionist is also supportive and friendly. They are very timely, no long sitting and waiting in the lobby. You go and you get taken care of right away. They are just great.read more
Tawana Siller
Tawana Siller
22:50 12 Jun 17
I love Dr. Sinjoanu and Tracy!! I had 2 teeth pulled and I can't tolerate pain! They worked with me and Tracy held my hand and stayed late to answer all my questions!! This is my dentist for life❤️❤️❤️❤️
lalita jackson
lalita jackson
14:56 21 Apr 17
Great experience, quick customer service. Lisa has a very calming and excellent "bed side manner" everyone was super professional! This is my permanent spot!
Ricky Portis
Ricky Portis
18:28 18 Apr 17
As soon as my wife and I walked inside the office we were greeted with warmth and professionalism. I could tell it was genuine the whole staff made us us feel so comfortable. When I can remember new people names it means something special.I would recommend the center for Dr tal excellence to my closet friends and family.Regard, The Portis familyread more
Arlette McClendon
Arlette McClendon
14:57 11 Mar 17
Lisa Alcott was awesome- she was very gental and comforting while cleaning my teeth. Very at ease. Thank you Lisa!!
AK Seals
AK Seals
21:05 04 Mar 17
Yesterday I was able to get an emergency appointment, 30 minutes before they closed, and ended up needing a Root Canal. If anyone has ever seen the movie "Cast Away" with Tom Hanks, you'll understand where I'm going with this. I literally felt like his character when he knocked his OWN tooth out from the pain. But I wasn't stranded on an island, I am a patient of Tru Family Dental! They did a FANTASTIC job from the time I walked in with great customer service to the expertise care of the dentist and hygienist that did the procedure. I wish I could give them more stars bc I TRULY APPRECIATE the care and attention to detail I received, GREAT JOB TO ALL THE STAFF :)read more
constance newell
constance newell
03:35 01 Feb 17
My last two appointments were great!. The staff is always so friendly and professional. The receptionist Adean is always on point, reminding me of what my procedure will be and keeping up to date on things with my insurance. The location is minutes from my home and the evening hours fit my husband work schedule.read more
Kendra Branch
Kendra Branch
19:47 27 Jan 17
I really like this dental place my experience was better then I thought. My children use to go when the was under a different name & they love the staff I love the staff. I'll tell everyone to go to them
Tiffany Pearson
Tiffany Pearson
22:12 03 Jan 17
This is my number one dentist stop. I have had alot of work done here and no problems. The hygienist is super nice and the dentist always makes you feel comfortable. Thank you Tru Family dental