Improving access to oral health care has always been a passion for Dr Thomas. Over the years she has volunteered her time and expertise abroad for various social causes, including vaccination camps, medical and dental checkup and treatment camps for public schools, health checkup camps, health awareness training, and health care centers in less privileged neighborhoods.
In her spare time Dr. Thomas and her husband Dr. Parik Sharma, a cardiologist at Rush University, enjoy travelling and learning about new cultures. They share a common interest in music and meditation. Their ultimate goal is to give back to the community and those in need through their dental and medical expertise, both in the United States and internationally.
Dr. Thomas earned her Doctor of Dental Surgery (DDS) degree, with honors in Esthetic Dentistry, from the New York University College of Dentistry, New York City—the largest and amongst the most prestigious dental schools in the United States. While at the university, Dr. Thomas was inducted into the prestigious Omicron Kappa Upsilon (OKU), a national dental honor society recognizing the top graduates in the country.
In addition to this Dr. Thomas has completed a Bachelor in Dental Surgery degree from Mumbai University where she ranked first in her dental school.
Dr. Susan Thomas is an experienced and highly qualified General Dentist at Tru Family Dental. Prior to joining our team, Dr. Thomas has practiced at the Richmond Smile Center in Virginia, a state-of-the-art office that specializes in full mouth reconstruction and complex dental cases. She has also gained significant experience in performing root canal procedures and has been the primary dentist rendering this treatment in all her prior offices. She has over 8 years of clinical experience working with various patient demographics and diverse populations.
Dr Thomas is very passionate about providing dental care in the most pain-free way possible. She truly believes that by addressing the dental anxiety that most people have, we can create a very encouraging environment where patients can talk about their dental and health problems and help their family understand the value of good oral health as well.
"All I want is to be there for you and your family in every way and to make you feel as comfortable as possible. I believe that building a strong trusting relationship is the foundation for success of any medical or dental treatment we can provide.
Yesterday I was able to get an emergency appointment, 30 minutes before they closed, and ended up needing a Root Canal. If anyone has ever seen the movie "Cast Away" with Tom Hanks, you'll understand where I'm going with this. I literally felt like his character when he knocked his OWN tooth out from the pain. But I wasn't stranded on an island, I am a patient of Tru Family Dental! They did a FANTASTIC job from the time I walked in with great customer service to the expertise care of the dentist and hygienist that did the procedure. I wish I could give them more stars bc I TRULY APPRECIATE the care and attention to detail I received, GREAT JOB TO ALL THE STAFF :)read more
14:57 11 Mar 17
Lisa Alcott was awesome- she was very gental and comforting while cleaning my teeth. Very at ease. Thank you Lisa!!
03:35 01 Feb 17
My last two appointments were great!. The staff is always so friendly and professional. The receptionist Adean is always on point, reminding me of what my procedure will be and keeping up to date on things with my insurance. The location is minutes from my home and the evening hours fit my husband work schedule.read more
19:47 27 Jan 17
I really like this dental place my experience was better then I thought. My children use to go when the was under a different name & they love the staff I love the staff. I'll tell everyone to go to them
22:12 03 Jan 17
This is my number one dentist stop. I have had alot of work done here and no problems. The hygienist is super nice and the dentist always makes you feel comfortable. Thank you Tru Family dental
18:28 18 Apr 17
As soon as my wife and I walked inside the office we were greeted with warmth and professionalism. I could tell it was genuine the whole staff made us us feel so comfortable. When I can remember new people names it means something special.I would recommend the center for Dr tal excellence to my closet friends and family.Regard, The Portis familyread more
14:56 21 Apr 17
Great experience, quick customer service. Lisa has a very calming and excellent "bed side manner" everyone was super professional! This is my permanent spot!
22:50 12 Jun 17
I love Dr. Sinjoanu and Tracy!! I had 2 teeth pulled and I can't tolerate pain! They worked with me and Tracy held my hand and stayed late to answer all my questions!! This is my dentist for life❤️❤️❤️❤️
17:11 14 Jun 17
I love this office, I have been going here since I moved to Flossmoor and have had the same Hygeinist Jen who is amazing. She literally remembers our conversations and what's going on in my life. My husband says the same thing about her. The receptionist is also supportive and friendly. They are very timely, no long sitting and waiting in the lobby. You go and you get taken care of right away. They are just great.read more
02:39 15 Jun 17
I was quite impressed with the exceptional service I received at Tru Dental being that this was my first time there. They were very welcoming and made me feel at ease. Very nice people. They make you feel comfortable and relaxed throughout your procedure and before you know it you are in and out. They are definitely a keeper and I will refer anyone I know to this clinic. Thumbs up guys, you're awesome.read more
16:20 16 Jun 17
They're awesome. Very comforting and fast, but thorough work! Dr. Thomas is a pro!
17:16 21 Jun 17
Great family friendly place. Love the professionalism and how knowledgeable the staff is. Highly recommend this place.
18:07 21 Jun 17
My visits with Tru Family Dental in Flossmoor have been exceptional. All of my concerns were answered and the charges fully explained. the dentist and staff is very professional and made me feel at ease; so 5 stars. Thank you
18:23 06 Jul 17
The visit was awesome very kind & helpful staff in getting support advised thank you A true real family Dental always out DENTAL CARE HOME
17:35 13 Jul 17
My daughter has been going here for many years and we love all the staff! Very friendly and helpful! Great experience!
17:37 21 Aug 17
AWESOME. Best dental expirence I have had thus far. Very professional and friendly. I highly recommend them .
17:10 15 Sep 17
Aiden was so patience and explained in details regarding my benefits. She was VERY professional.
19:26 05 Oct 17
I'd just about given up on my teeth. Bad genetics, pain, etc made my teeth very problematic. The staff here is caring and courteous and has given me hope. The hygienist is easy to talk to and excellent at explaining procedures- and even worked quite well with my autistic children. The dentist I saw did a wonderful job of explaining options and figuring out a treatment plan for my limited budget. The receptionist goes out of her way to answer any questions about insurance and looking into finding answers for the patients. The whole team seems to work well together. Very highly recommended!read more
18:35 12 Oct 17
The staff is very helpful and friendly. We have used Dr. Fatland for many years and appreciate his expertise.
20:52 08 Nov 17
I recommend Tru Family Dental. Their staff is highly informative and makes great recommendations for improving your dental care, especially Hygienist Katrina. Go today- don't wait! Let them help you improve your smile.
17:16 20 Nov 17
Dr. Sinjoanu is an absolutely fantastic dentist. Very patient, knowledgeable and just all around great person!!! I would most definitely recommend his services to anyone.
21:55 12 Dec 17
Service was great! Very helpful and got in and out on time.
17:37 15 Dec 17
Tru Family Dental in Flossmoor is the best! My family have been seeing their dentists since they opened. Great people. Great team. I typically see Jen most visits and she is the warmest person. She is very attentive, informative and personable. A dental friend! I leave my visits feeling great about my teeth and dental plans.read more
19:37 20 Dec 17
I had the Zoom Teeth Whitening done today. My teeth was yellow before I received the treatment and now my teeth are white. I highly recommend getting the Zoom Teeth Whitening at Tru Family Dental. They did an excellent job.
14:15 10 Jan 18
I am here with my husband and they are wonderful from the moment you walk in till you leave. Dental work is explained ahead of time as well as insurance available discussed. The Dentist he has is good and a gem and no pressure put on you. We live an hour from here but well worth the drive.read more
14:51 02 May 18
Great experience, very friendly staff! Katrina is wonderful such a great help !
15:55 02 May 18
My experience was great here with Katrina she did a wonderful job cleaning my teeth
17:33 02 May 18
I love it here. They make you feel as comfortable as possible while working on you. I was lucky enough to have Katrina as my dentist and she made it very easy for me to get through everything I had done. She is very informative on what she’s doing and why she’s doing. Awesome experience.read more
20:36 03 May 18
Mrs. Katrina Gave EXCELLENT service. Definitely will be returning
21:41 03 May 18
Very Professional working with all the staff. My family left with gleaming smiles...Thank you Katrina, Nadine, Jen, Patient and Dr. Shah
20:51 08 May 18
I am extremely satisfied with the services at Tru Family Dental Care. My dental hygienist, Katrina was very caring and did an excellent job!! In addition, Noel and Andean at the front desk were really helpful in getting me in today. Excellent job, KaTrina, Noel and Adean!!read more
20:57 11 May 18
The service here was awesome. Jennifer was very professional and attentive to my care. I look forward to having all of my dental needs here at TruFamily in Flossmoor!
Caleb Henry, IV
13:05 24 May 18
Received amazing service from Jen Shalloo. Each time I visit, she is incredible. My wife went at a different time and had the same great things to say about Jen as well. A+++++
02:23 21 Jun 18
My first time going here today and my experience was amazing! I am terrified of going to the dentist because of a bad experience I had as a teen but I was welcomed with warm arms. The hygienist Jen talked me through everything she was doing and that helped me relax! She introduced me to Dr. Shah and he was very nice and informative. We came up with a game plan that I am confident about and started today! Noel was so friendly and answered any questions I had. I believe Patience was her name helping Dr. Shah she was great also making sure I was comfortable and not drooling on myself! Thanks you all very much I think I found my new dentist family!!!!read more
16:20 28 Jun 18
VERY friendly and personable staff. Treated myself and my children with nothing but love and car. Even the young ladies at the front desk have the best personality and smiles on their faces when you walk through the door!!
22:54 05 Jul 18
Very Welcoming and inviting atmosphere. Katrina was very knowledgeable and experience. I recommend this office to any family.
18:06 06 Jul 18
Very friendly and professional environment. My hygienist, Jennifer always does a fantastic job! She greets me with a smile, is very informative regarding my dental health, and most importantly, to me, is that she is gentle while doing a thorough cleaning. I highly recommend Tru Family Dental Flossmoor.read more
Jossie Harris Thacker
05:09 24 Jul 18
I can not recommend a better dentist then Dr. Shah. He is seriously the best dentist I’ve ever had!! I highly recommend him. He is exceptionally kind and gentle as he could be. And what makes this experience with him even better is his equally exceptional staff, Adean, his office manager. Noel his dental assistant and Jen S. the hygienist. Thank you all for making every stressful and painful visit to your office a comforting and bearable one! So happy that I found you Dr. Shah!! Thank you! See you again next week!!read more
22:26 05 Sep 18
They were great! I needed major work and Tru Family Dental Flossmoor was able to address all of my needs. The entire staff was warm and welcoming. I highly recommend their services!!
17:50 16 Oct 18
Very friendly and knowledgeable staff! I hate going to the dentist and Katrina my hygienist had great bedside manner. She made me feel at ease with the procedure I was having! Dr. Collins is also amazing! She was very patient with me and all my extra needs. I WOULD recommend this place to anyone!read more
20:50 29 Oct 18
Great service! I had a tooth extracted by Dr. Chris and didn’t feel any pain just a little pressure. The staff was knowledgeable and friendly. They eased my fears. I’ll be back in a few weeks for my wisdom tooth extraction.
21:22 15 Nov 18
This place is simply amazing. They are very informative and great at what they do.
19:28 27 Nov 18
Katrina and the rest of the Tru Family Dental members and staff were absolutely wonderful. They're very professional and made my visit(s) as pleasant as possible. I had extra work done for neglecting my gums and lack of flossing. Thanks again Tru Family Dental!read more
20:44 03 Dec 18
Staff is professional and courteous. They explain pocedures, check insurance information, and offer alternatives to best suit your needs.
03:04 14 Dec 18
Today, I needed to have a scaling of my teeth. If you’ve ever had this experience, you already know it is not a fun procedure. Katrina the Dental Hygienist took very good care of me. I hardly had any discomfort at all. She was extremely careful, gentle and clearly experienced at what she was doing. The staff at Tru Family has always been cheerful and accommodating. Thanks Tru Family.read more
00:36 21 Dec 18
Had a great first experience at this dentist! They were very thorough and polite. I was given great advise for now and long term. I was given great care from the time I walked in until the time I left. Thanks Jen!
20:14 31 Jan 19
Very welcoming and comforting staff. I was nervous about the treatment that I was going to need but the staff made me feel very comfortable and confident that they were going to restore my smile and the last few visits I've had with Tru Family dental, I know that I'm well on my way.read more
21:48 08 Feb 19
The service here was outstanding. I would suggest this facility to all my friends and family. Big thumbs up. Anthony T.
20:36 14 Mar 19
By far the best dentist I’ve ever been too they have up to date equipment along with great customer service, preferably the dental assistant Katrina was knowledgeable, caring, and genuine. She did her best to make sure my experience was comfortable as she worked on my teeth couldnt thank her enough.read more
14:56 11 Jul 19
Katrina gabe me the best dental experience that I have ever experienced!! Strongly recommend!!
16:11 11 Jul 19
My son always have a great experience coming here.
Darryl Xavier Johnson
19:59 11 Jul 19
Katrina and I been working together for 2 years and she's GREAT!!! She's easy to talk to and helps me ensure I stay on top of my oral hygiene as a partner.Definitely recommend this office.
20:52 16 Jul 19
Very informative, helped by Katrina, let me know everything that was going on as opposed to just working without telling me. Great experience
22:25 16 Jul 19
Very pleased with my visit. Katrina's took very good care of me. I was able to get in the same day and start treatment. She definitely eased my worries and made me comfortable. Highly recommend Tru Family Dental!
22:49 17 Jul 19
I have had excellent service at each visit. I have been informed in great detail about the issues and solutions regarding my dental care. I am so glad I found Tru Dental and look forward to all my appointments. I also bring my 2 teenagers here for Dental care. Thank you so much Tru Dental.read more
23:20 05 Aug 19
Dr. Aggarwal is amazing. Her service is stellar. She works very well with her patients and provides value, education and overall care. I am comfortable with my children in her care. The entire staff is friendly and helpful.
15:46 29 Aug 19
Katrina was so helpful and knowledgeable. I loved that she really explained everything in detail as opposed to just recommending something without any background knowledge or justification. Highly recommend this location, and working with Katrina! Customer service is on point!read more
22:21 16 Oct 19
Received great service here at Tru Family Dental they were all very professional and informative. I love going to a place where people take time to walk you through your process making sure you understand the process and are not just there to take your money. I highly recommend this dental office from the receptionist to the hygienist and the dentist. I don’t know how many dentists would offer fruit and veggies just so you would have something on your stomach prior to service. If you are looking for a great clean facility with great personable people Tru Family Dental is the place!!!! You will thank me laterread more
20:48 29 Oct 19
Love Katrina! Very nice, down to earth and thorough. The is over before you even realize it began. I usually go to her when i get my teeth cleaned.
21:47 04 Nov 19
Both Dalia & Dr. Aggarwal were excellent! Took time to listen to get understanding of my major dental concerns. They both paid attention to the details I shared. Looking forward to my next visit to get my much needed work completed.
15:46 07 Nov 19
I haven't been seen at this dentistry yet however I made an appointment for my son and he had a wonderful experience. Said the location was clean and the staff was friendly. I later called to discuss his treatment plan and Noel was extremely informative and helpful. She gave me more than enough information and recommendations. After speaking with her, I was convinced that I will make an appointment for myself and daughter.read more
23:03 05 Nov 19
I was seen By Dalia and Dr. Aggerwal and they were really nice and quick. They let me know what needed to be done right away and I was able to get started right after my exam.
19:06 24 Feb 20
I came in for a composite filling and I was treating very kindly. The staff is professional and the dentist was very intune with my request. I've been coming for years about 8yrs. Jenny (dental hygienist)is the best and enjoy my experience each time I come.read more
15:52 26 Feb 20
Shout out to the interim Office Manager at this location, Richard! From the time I walked in he was extremely pleasant and made me feel as comfortable as you can be at a dental office! Great Job Richard!! :)
21:57 10 Mar 20
Dalia was GREAT!! This was my first time here. From the time she called my name to be escorted back she was very pleasant. She was very informative and knowledgeable. This was my first visit here and I must say all the ladies were very nice. I am so glad I chose to come to Tru Family Dental.read more
21:42 11 Mar 20
Dalia was simply the BEST. She paid close attention to my expressed concerns regarding treatment. The light conversation made me more comfortable being in the dentist office. Dr. Aggarwall was so kind and forthcoming with the treatment that I’m to have. I really like TRU Family dental and every visit has been a joy.read more
17:54 30 Jun 20
Dr. Katrina was the absolute best! Highly recommend seeing her when you visit.
20:39 04 Nov 20
Jen was my hygienist and was amazing. She was very personable, attentive, and informative! I felt comfortable, even through the pandemic. Will recommend her and the staff at Tru Family.
21:36 04 Nov 20
I relocated to the Chicago land area 2 years ago. I departed from a dentist I truly loved and was not satisfied with the dental service provider to me from the first dental provider recommended to me. So much so that I refused myself proper dental care until I located the perfect provider. I currently have braces so it’s difficult to find one that is attentive. My precious provider refused to give me deep cleanings saying the braces were in the way. Which resulted in obtaining routine cleanings that further pushed the decay deeper into my gum line.. Well, I say all this to say, my search has now ended! Tru family is a combination pack. From the receptionist, to the personal who handles insurance, to the dental hygienist all the way to the dentist herself! I appreciate the attentiveness provided to me. The service was absolutely phenomenal! I wouldn’t have it any other way! Thank you Tru family for providing my family adequate dental services that is thorough, punctual, considerate and attentive!read more
19:26 17 Nov 20
I stumbled upon Tru Family Dental through an emergency, and I am so glad I did. The staff was extremely patient and kind and scheduled me very quickly so my pain could be addressed. Tru Family has a family feel from the moment you enter through the threshold. I am so impressed with Dr. Aggarwal as she went above and beyond to personally give me a call to make sure I was doing better before she was out of the office for the weekend. If you are local, this is the dentist you will want to select!read more
02:50 11 Nov 20
I haven’t had this great of an experience with a dentist in years. She was very professional and most importantly she was patient as I experience anxiety when it comes to the dentist. After having a tooth extracted and me acting a “fool”, I received a call the next day. She was doing a well being check which was surely appreciated.read more
23:02 08 Mar 21
Last week a had an amazing experience with True Family Dental! I made an appointment to have tooth extraction completed. The staff that I had a pleasure of coming into contact with where amazing! From the front office with Marivel & Nico to back office with Dalia, Dr.Azim and Rosa they just wonderfully amazing. Very professional, along with informative. They also displayed care and concern with some laughter too! They are by far one of the best places of business that I have come across hands down! Outstanding staff and great customer service and experience that I have witnessed! Thank you all so much for such a wonderful experience at True Family Dental in Flossmoor Illinois. I almost forgot to mention that my tooth extraction went well despite me being a little nervous due to this being my first tooth extraction I was assured that I was in good hands!read more
19:29 18 Mar 21
Was able to get an exam and cleaning very quickly. My hygienist, Gwen, was the cutest little thing. Super friendly, kind and courteous. Very knowledgeable. Gave me great tips. Dr was great too. Office staff super nice and professional!! So glad I switched dental offices.read more
02:07 06 Apr 21
I got a cleaning and filling here and they were amazing—every single person was so incredibly nice! Dominque was the tech (not sure the correct term) that helped me and she was so funny and personable. Then Dalia came in to help with X-rays because I was in a lot of pain and made me feel so much better! The doctor was cool too, but forgot his name. Even the receptionist was so sweet!! I was a little worried coming here because they’ve gone thru so many name changes and stuff so didn’t know if the care would be same but it’s even better!!!read more
00:34 28 Apr 21
I’ve been going here for years and everyone has been amazing. Katie normally takes care of me as far as cleaning, x-rays, and always educating me on keeping up with my teeth. She is definitely a pleasure and the biggest reason I keep coming back. Then the icing on the cake Dr. Azim took real good care of me today. I had to have a small procedure and he was not only quick but hands of an Angel. If I ever need work done or anyone else Dr. Azim is your man.read more
17:51 04 Jun 21
If I could give 10 stars I would!!! Everyone is so nice and welcoming, the service is great, and most importantly they fixed my smile while giving me lots of additional information on how to maintain my dental hygiene. Highly recommended!! Scheduling an appointment is also very flexible!!read more
15:34 26 Aug 20
Tru Family Dental is awesome, they’re on time with appointments and everyone is patient and extremely nice
22:50 06 Jan 21
My mom recommended this office to me and I must say I'm glad she did. The staff is very welcoming and helpful. This is my 4th visit and every visit has been pleasant. Dalia always makes sure that I am comfortable and let's me know that I'm in good hands. She explains everything that's being done and always make sure that I approve. She's very friendly and I'm glad that she's been working with me. I would definitely recommend this dentist.read more
23:54 16 Apr 19
Great dental hygienists and good reception/management, but the Dentist is detached and seemingly unconcerned about quality care or wasting your time. I strongly recommend going elsewhere except for teeth cleaning.
01:20 19 Apr 19
This office has a lot to be desired. First impression upon walking in for an early morning appointment, was a strong smell in lobby which I was told was coming from the pumps being out of use over weekend; then there’s the outdated waiting room decor, the young lady at the front was welcoming & thorough with my check-in process. I was called back fairly quickly by the hygienist who was knowledgeable and did a good cleaning of my teeth but possessed a very lackluster personality; she was more interested in trying to upsell my appointment. Then there’s the Dr who strolled in for my exam 10 min after he’d been told I’d need an exam. He was very soft spoken and I almost felt as if it was his first day on the job. I probably would’ve never gone here if it was for convenience & the acceptance of my insurance...read more
03:02 11 Jul 19
I debated hard on whether or not to post about my recent visit to this office. I was led to them from list of dentists in my area that accepted my insurance. It was a fairly pleasant & speedy process to schedule an appointment. When I arrived the receptionist warmly greeted me by name & got me situated. Once in back, the hygienist introduced herself, took xrays & proceeds to try and convince me that I have some kind of gum disease. All before the Dr ever stepped foot in the room for my exam. Keep in mind my sister is a hygienist and has cleaned my teeth religiously for 12 years, until she relocated at the beginning of the year. When the Dr came in, he was nice and personable but I almost felt as though she led the treatment. Whatever SHE said he basically shook his head & agreed with. Moving on, I have good insurance so luckily that would save me $400+ dollars on this cleaning, but a 2nd opinion is definitely in order. Once I told her that I didn’t agree and didn’t want to buy the mouthwash she was adamant on trying to sell me, she ultimately became somewhat rude and rushed the remainder of the appointment. Needless to say I won’t be going back. Started off good, but definitely ended in a sour note...read more
18:32 13 Feb 20
This office was great! They get rid of Noel one of the best workers they had! Unfortunately I don’t know if they fired or got rid of all the staff from front office, dental assistants, even a newer Dr but this place has gone down in the dumps. Always issues When I come here. Went for an extraction dentist didn’t even remove the full tooth had to go back again. Staff not as friendly service sucks. Long waits even with advance appointments. They can’t ever keep up with anything. I will be looking for a new dentist.read more
15:38 20 Apr 21
The hygienist is great! For that alone I will give it two stars.Unfortunately the office manager, Niko, not so great. Called several times during normal business hours to reschedule an appointment and not one person ever answered the phone. So after several attempts I left a message. I called again the day of to let them know I wouldn't be able to make my afternoon appointment, and Niko rudely said, "we checked the messages there were no messages." Like no bro I definitely called and left a message. Then he tells me there will be a $40 fee for cancelling the appointment. No there won't be because I will be finding another dentist. Sucks for me because the hygienist was great. Sucks even more for them because my son and I still needed thousands of dollars of dental work.read more
20:20 29 Mar 18
Received six fillings in one day on the right side of my mouth and now I’m unable to really chew anything on that side of my mouth. The staff seems to only care about money. I’ve called multiple times with no answer and left a message to schedule another appointment. never received a call back, but they can call to inquire about a left over balance? I would not recommend this place to my friends and family.read more
01:27 21 Nov 18
I had the most unusual experience today at this dental office and will not be returning. I think we can all agree that a standard part of a regular check up is a regular cleaning, correct? Even if there's disagreement on this, I specifically stated that I needed a cleaning while making my appointment last week. At the office, I repeated that I was there for a cleaning and referral for wisdom teeth extraction. The lady taking care of me replied that they only do cleanings if everything else is fine because they wouldn't want to "brush over my teeth" if there was an issue *scratches head* I've never heard of such a "rule" in my 24 years of life and I've been to many dentists. Anyway, at the end of my examination, the doctor states that the only treatment I need is wisdom teeth extraction (as I already knew) so according to their "rule" I should've been good for my SCHEDULED cleaning at this time right? No. The lady proceeded to have me wait for another 30 minutes saying that the hygienist would be with me shortly only to come back and tell me that they "double booked" the hygienist so I would have to come back for a cleaning...mind you, all around me they're taking care of the new patients walking in, regular cleanings and all. Instead of telling the new patients that they "double booked" and taking care of me: an individual with an earlier appointment whose been waiting 30+ minutes, they proceed to try to reschedule me..for a regular cleaning that was scheduled...and that you're supposed to get at a regular checkup regardless. And the way she asked if I could just come back later in the day like this office is close to my job or home was absolutely ridiculous. No regard for my time at all. Today was the first time I left a dentist appointment without a cleaning. Absolutely ridiculous. The substituting doctor who is only there temporarily (Dr. Peterson) was very nice and knowledgeable; aside from him please go somewhere where your time and scheduled services are respected.TLDR: They didn't respect my time and scheduled services; they chose to take care of patients coming in after me before completing my scheduled services and wanted me to reschedule. I have private insurance so if I was treated this way, I DEFINITELY advise anyone with Medicaid or respect for their time to go elsewhere.read more
16:57 12 Mar 20
DO NOT GO HERE ! Front of office looks clean, but dental area where they do the services is poorly cleaned . And when you schedule you’re appointment they don’t tell you that it’s a “consultation” and services are not guaranteed the same day. One hygienist for the entire day is ridiculous. I never heard of that ! Receptionist was cool at first , then once I didn’t want services anymore more she was salty . If you have PPO insurance please go to another place.read more
21:35 29 Jun 20
Very disappointed with the service provided by this company. I had my upper teeth extracted and fitted for a denture. It took over 4 months to get my denture. Meanwhile I went without any teeth until my denture was ready. It doesn’t fit, the bite is off and I can’t eat with it in. I felt like I was rushed every time I went to the office. They were never truthful about what was taking so long and they did several molds of my mouth. All they told me was I had a small mouth. My husband called and got me an appointment with another office. I went to the appointment with hope that they could fix my teeth. All I got was the run around. The dentist blamed it on me. She said I had anomalies with my mouth that would make it impossible to get a tight fit. She said she could make another denture for me ( at a cost to me) but it would never fit me. I was told that I would just have to use a lot of fixodent forever. Or I could spend a minimum of $25,000 dollars for permanent upper teeth and she couldn’t guarantee that it wouldn’t cost more. I was never told by the first office that I had anomaly’s that was causing a problem with how my teeth would fit. So now I am stuck with teeth that are too big and move around no matter how much adhesive I use. It’s like once they have your money they make up excuses to get out of making it right for you. I wouldn’t recommend anyone to this company. Buyer beware!!!!! Instead of fixing my teeth and making this right they just turned it around to being my fault that they don’t and won’t ever fit. Very dishonest company.read more
02:11 30 Jul 20
Went for a 4pm appointment on July 29th that had been scheduled the previous week (or so I thought) When I walked to the window, one of the receptionists said "oh you came back?" I looked a little perplexed and said No. And the other receptionist said "the name is Grace, isn't it?" Again...no. Then the other one says "oh never mind, I was thinking of, oh never mind" or something similar to that. After I gave them My name, LaVerne Williams... and while they were looking in the system, an African American lady by the name of Grace came in. I guess we all do look alike, according to some folks. They never found me in the system, and while looking, the two receptionists were talking as if I weren't there...."do you think we can squeeze her in?" "she's never been here before". They never really apologized for the mix-up or whatever happened or asked if I wanted to "make Another appointment...even though they never scheduled that one. Rather than continue standing there , while one is Still looking in the computer and at papers that show no appointment for me anywhere, I walked out the door. I couldn't have arbitrarily picked this office and Dr. Aggarwall (I even requested a female doctor)and given my self this appointment at 4 pm without having talked to Someone there. Worst visit ever to an "appointment".read more
04:50 23 Mar 21
Today I was treated very poorly by a new dentist at this establishment. He was very rude because I didn’t want yet another X-ray taken. He even threw down whatever was in his hands and stormed away. I will be in touch with management! Everyone else was very pleasantread more
I love this place! Very professional with a strong personal touch. Dr Yang and the staff are fantastic. An added bonus for me is they are a high tech office and you can get all reminders and make changes right on your smartphone. Best dental care in town. No doubt.
My kids and I have been going here for our dental care for years. It is always a great experience. I highly recommend Dr. Hutnik and his staff.
Tru Family Dental is filled with experienced, patient and kind providers! They are welcoming and professional! I trust them with the dental care of my children and will continue to recommend them as providers.
Friendly people, Aaron makes the visit less of a stress. He is very nice and professional, they all are. Thank you Tru Family Dental!!